Assistant Team Leader

About the role

The Assistant Team Leader at Goodwill Industries of Central Florida plays a crucial role in supporting the leadership and daily operations of a busy retail location. This position involves inspiring, coaching, and developing team members to achieve individual and store goals, while also delivering and promoting a world-class customer and donor experience.

Responsibilities

• Support the leadership and daily operations of a busy retail location
• Inspire, coach, and develop team members to achieve individual and store goals
• Deliver and promote a world-class customer and donor experience
• Aid with hiring, training, scheduling, performance management, and team engagement
• Maintain store performance, labor efficiency, inventory flow, and key operational metrics
• Ensure compliance with company policies, safety standards, and operational procedures
• Maintain a clean, organized, and welcoming shopping environment
• Partner with leadership to drive sales growth, maximize donations, and improve overall store performance
• Maintain accurate reporting, cash management, and administrative processes

Requirements

Qualifications for this role include:

• A hands-on leader who enjoys working alongside their team to achieve results
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Flexibility and adaptability when priorities shift throughout the day
• Excellent communication and relationship-building skills
• A customer-focused mindset with a passion for mentoring and developing others
• Ability to make sound decisions, solve problems, and maintain a positive attitude under pressure
• Desire to learn, grow, and build a long-term career within a mission-driven organization

Benefits

At Goodwill Industries of Central Florida, you will enjoy:

• Career growth and advancement opportunities within a well-established organization
• Leadership development and hands-on management experience
• Meaningful work that supports the community and creates opportunities for others
• A dynamic, team-oriented environment where no two days are the same
• The chance to make a direct impact on store success, team engagement, and customer satisfaction

Pay

Compensation details are not specified in the job posting.

Schedule

The schedule for this position is not specified in the job posting.