Assistant Team Leader
Position Summary
As an Assistant Team Leader, you play a critical role in supporting the Team Leader in all aspects of store operations. You help lead the team, ensure operational excellence, and deliver consistent, high-quality customer experience. This is a hands-on leadership role where you will actively work alongside your team—coaching, problem-solving, and ensuring daily execution meets company standards. You will also step in to lead the store in the Team Leader’s absence.
Primary Responsibilities
Team Leadership
- Help train and coach team members
- Provide coaching and support to drive performance
- Promote a positive team environment
- Lead the store in the Team Leader’s absence
Operations Support
- Aid in daily operations for smooth, consistent execution
- Assist with scheduling, timekeeping, and coverage
- Handle cash, reports, and store paperwork accurately
- Troubleshoot basic equipment issues
Sales & Inventory Support
- Order, stock, and merchandise products
- Maintain inventory levels and reduce shrinkage
- Maintain store presentation
- Drive sales through promotions and merchandising standards
- Track performance and identify improvement opportunities
Customer Experience
- Deliver exceptional customer service on every shift
- Resolve customer concerns quickly and professionally
- Keep the store clean, organized, and welcoming
Requirements & Qualifications
High school diploma or equivalent
6–9 months of assistant manager or related experience
Strong math, English communication, and problem-solving skills
Team-oriented, organized, and able to multitask in a fast-paced environment
Reliable transportation and flexible availability, including nights, weekends, and holidays
Retail, convenience, food service, or supervisory experience preferred
Willingness to learn and grow into a Team Leader role
Must be at least 18 years of age
Physical Requirements
- The Assistant Team Leader position requires constant standing, bending and reaching with a moderate amount of manual dexterity, and frequent lifting up to 50 pounds.
- The Assistant Team Leader must be comfortable working in varied environments, which include outdoor areas during hot summer conditions as well as cold indoor spaces, such as walk-in freezers.
Employee Incentives
- Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
- Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
- Employees that have been with us for 5+ years = 0.40 cents off a gallon of fuel
- MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK
Disclaimer
The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time. The company reserves the right to run background checks as a condition of employment.