Assistant Supervisor -SOC
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Why Mayo Clinic" maybe considered intro but it's substantive? It's about Mayo Clinic being top-ranked etc. Could be considered "About the role"? Actually it's about Mayo Clinic. Could be a section "About Mayo Clinic". But rule: use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They gave examples but we can use other headings? Probably stick to those. The posting includes Benefits Highlights, Responsibilities, Qualifications, Compensation Detail (Pay), Schedule, Site Description (maybe not needed). Also includes "Why Mayo Clinic" maybe as an intro paragraph before sections. We'll include a
for that intro.
We need to preserve all substantive information. Let's extract:
Intro: "Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic."
Benefits Highlights: list:
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
Responsibilities: paragraph with many sentences. We'll break into
- each duty? The instruction: Use
- for any list of duties/requirements/benefits. So we should convert responsibilities into list items. Let's extract each duty sentence:
- Assist the SOC Supervisors in overseeing all SOC Dispatch operations for the coordination of emergent and non-emergent requests for Mayo Clinic Security services, both Enterprise and campus-specific.
- Provide coverage of a SOC Operator position while working.
- In the absence of a SOC Supervisor, provide watch officer coverage of security incidents identified through open-source information monitoring and oversee response processes related to the dispatch of Campus Security Officers Enterprise-wide and the escalation of moderate to severe incidents to Security Leadership.
- Assist with SOC training for all new employees, ongoing continuing education, training, quality assurance, and continuous improvement.
- Assist the SOC Supervisor to assure adequate staffing for 24-hour/7-day-a-week operations.
- In the absence of a SOC Supervisor, maintain communications and working relationships with outside agencies.
- Introduce new technologies and procedures to the SOC while maintaining existing business practices and contractual arrangements.
- In the absence of the SOC Supervisor, gather and collate open-source security information and assess/monitor real-world security events for escalation.
- Provide on-call coverage for the SOC and fill the Security Hospital Incident Command role when needed.
- Other projects as assigned.
Also note: "This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position." That's a note; maybe include as a
under Responsibilities or separate? It's not a duty but a condition. Could be placed as a note after responsibilities. Also OnDemand interview details: that's application instruction; we should remove application instructions per rule. So drop that.
Qualifications: list of education/experience combos, plus preferred qualifications, certifications, etc. We'll convert to list.
Qualifications details:
- Bachelor’s degree with one year of operations center, security, healthcare, law enforcement or military experience
- OR Associates degree with three years of operations center, security, healthcare, law enforcement or military experience
- OR HS/GED with five years of operations center, security, healthcare, law enforcement or military experience.
- Bachelor’s degree preferred
- Experience working within a security/emergency dispatch or operations center preferred.
- Experience with Microsoft Office required.
- Project management experience preferred.
- Working knowledge of security systems technology (video management, access control, and radio communications systems) preferred.
- Excellent communication skills and ability to manage alarm dispatching.
- Must be a problem solver and maintain the ability to make sound decisions without direct supervision during stressful situations.
- The preferred candidate will be detail-oriented, mission-driven, and able to multi-task continuously.
- Emergency Telecommunications certification is preferred.
- Board certification through ASIS (CPP or PSP) preferred.
- Certification in Lenel access control and Genetec video management system preferred.
- Knowledge of the intelligence cycle and basic analyst skillset preferred.
- Working knowledge of radio communications.
- Basic computer knowledge.
- Excellent communication skills for interacting with all levels of Mayo Clinic patients, Physicians, and staff.
- Demonstrates behaviors consistent with Mayo Core Principals.
- Must be certified in Emergency Telecommunications (ETC) at the time of hire or become certified within one year of employment.
- The SOC will assist applicants that are not currently certified in Emergency Telecommunications to obtain their certification after hire.
Also "Exemption Status Nonexempt" maybe not needed as heading; could be a
but not a section. We'll include as a note.
Compensation Detail: "$32.39 - $43.73/hour; Education, experience and tenure may be considered along with internal equity when job offers are extended." That's pay. We'll make a
Pay
with .
Benefits Eligible Yes: maybe part of benefits but we already have benefits highlights. Could add a line.
Schedule: "Full Time Hours/Pay Period 80 Schedule Details 0600-1830, 1800-0630, and/or mid-shift hours. Shift hours are dependent on departmental need." We'll make
Schedule
with .
Site Description: maybe not needed as a section; could be a
under About Mayo Clinic? But we already have intro about Mayo Clinic. Could add a
after intro describing sites. It's substantive. We'll include as a
maybe under a heading "About Mayo Clinic"? But rule says use headings like About the role etc. Could use
About Mayo Clinic
though not in list but acceptable? The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., so we can use similar headings. We'll use About Mayo Clinic.
We must not include boilerplate: EEO, E-Verify, Recruiter, etc. Remove those.
Now construct HTML.
Structure:
Why Mayo Clinic ...
About Mayo Clinic
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
Actually close ul.
Responsibilities
- Assist the SOC Supervisors in overseeing all SOC Dispatch operations for the coordination of emergent and non-emergent requests for Mayo Clinic Security services, both Enterprise and campus-specific.
- Provide coverage of a SOC Operator position while working.
- In the absence of a SOC Supervisor, provide watch officer coverage of security incidents identified through open-source information monitoring and oversee response processes related to the dispatch of Campus Security Officers Enterprise-wide and the escalation of moderate to severe incidents to Security Leadership.
- Assist with SOC training for all new employees, ongoing continuing education, training, quality assurance, and continuous improvement.
- Assist the SOC Supervisor to assure adequate staffing for 24-hour/7-day-a-week operations.
- In the absence of a SOC Supervisor, maintain communications and working relationships with outside agencies.
- Introduce new technologies and procedures to the SOC while maintaining existing business practices and contractual arrangements.
- In the absence of the SOC Supervisor, gather and collate open-source security information and assess/monitor real-world security events for escalation.
- Provide on-call coverage for the SOC and fill the Security Hospital Incident Command role when needed.
- Other projects as assigned.
This vacancy is not eligible for sponsorship; we will not sponsor or transfer visas for this position.
Qualifications
- Bachelor’s degree with one year of operations center, security, healthcare, law enforcement or military experience
- OR Associates degree with three years of operations center, security, healthcare, law enforcement or military experience
- OR HS/GED with five years of operations center, security, healthcare, law enforcement or military experience
- Bachelor’s degree preferred
- Experience working within a security/emergency dispatch or operations center preferred
- Experience with Microsoft Office required
- Project management experience preferred
- Working knowledge of security systems technology (video management, access control, and radio communications systems) preferred
- Excellent communication skills and ability to manage alarm dispatching
- Must be a problem solver and maintain the ability to make sound decisions without direct supervision during stressful situations
- The preferred candidate will be detail-oriented, mission-driven, and able to multi-task continuously
- Emergency Telecommunications certification is preferred
- Board certification through ASIS (CPP or PSP) preferred
- Certification in Lenel access control and Genetec video management system preferred
- Knowledge of the intelligence cycle and basic analyst skillset preferred
- Working knowledge of radio communications
- Basic computer knowledge
- Excellent communication skills for interacting with all levels of Mayo Clinic patients, Physicians, and staff
- Demonstrates behaviors consistent with Mayo Core Principals
- Must be certified in Emergency Telecommunications (ETC) at the time of hire or become certified within one year of employment
- The SOC will assist applicants that are not currently certified in Emergency Telecommunications to obtain their certification after hire
Exemption Status: Nonexempt
Pay
$32.39 - $43.73/hour; Education, experience and tenure may be considered along with internal equity when job offers are extended.
Schedule
Full Time; Hours/Pay Period 80; Schedule Details: 0600-1830, 1800-0630, and/or mid-shift hours. Shift hours are dependent on departmental need.
We should not include "Benefits
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Why Mayo Clinic" maybe considered intro but it's substantive? It's about Mayo Clinic being top-ranked etc. Could be considered "About the role"? Actually it's about Mayo Clinic. Could be a section "About Mayo Clinic". But rule: use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They gave examples but we can use other headings? Probably stick to those. The posting includes Benefits Highlights, Responsibilities, Qualifications, Compensation Detail (Pay), Schedule, Site Description (maybe not needed). Also includes "Why Mayo Clinic" maybe as an intro paragraph before sections. We'll include a
for that intro. We need to preserve all substantive information. Let's extract: Intro: "Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic." Benefits Highlights: list: - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Responsibilities: paragraph with many sentences. We'll break into
- each duty? The instruction: Use
- for any list of duties/requirements/benefits. So we should convert responsibilities into list items. Let's extract each duty sentence:
- Assist the SOC Supervisors in overseeing all SOC Dispatch operations for the coordination of emergent and non-emergent requests for Mayo Clinic Security services, both Enterprise and campus-specific.
- Provide coverage of a SOC Operator position while working.
- In the absence of a SOC Supervisor, provide watch officer coverage of security incidents identified through open-source information monitoring and oversee response processes related to the dispatch of Campus Security Officers Enterprise-wide and the escalation of moderate to severe incidents to Security Leadership.
- Assist with SOC training for all new employees, ongoing continuing education, training, quality assurance, and continuous improvement.
- Assist the SOC Supervisor to assure adequate staffing for 24-hour/7-day-a-week operations.
- In the absence of a SOC Supervisor, maintain communications and working relationships with outside agencies.
- Introduce new technologies and procedures to the SOC while maintaining existing business practices and contractual arrangements.
- In the absence of the SOC Supervisor, gather and collate open-source security information and assess/monitor real-world security events for escalation.
- Provide on-call coverage for the SOC and fill the Security Hospital Incident Command role when needed.
- Other projects as assigned.
Also note: "This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position." That's a note; maybe include as a
under Responsibilities or separate? It's not a duty but a condition. Could be placed as a note after responsibilities. Also OnDemand interview details: that's application instruction; we should remove application instructions per rule. So drop that. Qualifications: list of education/experience combos, plus preferred qualifications, certifications, etc. We'll convert to list. Qualifications details: - Bachelor’s degree with one year of operations center, security, healthcare, law enforcement or military experience - OR Associates degree with three years of operations center, security, healthcare, law enforcement or military experience - OR HS/GED with five years of operations center, security, healthcare, law enforcement or military experience. - Bachelor’s degree preferred - Experience working within a security/emergency dispatch or operations center preferred. - Experience with Microsoft Office required. - Project management experience preferred. - Working knowledge of security systems technology (video management, access control, and radio communications systems) preferred. - Excellent communication skills and ability to manage alarm dispatching. - Must be a problem solver and maintain the ability to make sound decisions without direct supervision during stressful situations. - The preferred candidate will be detail-oriented, mission-driven, and able to multi-task continuously. - Emergency Telecommunications certification is preferred. - Board certification through ASIS (CPP or PSP) preferred. - Certification in Lenel access control and Genetec video management system preferred. - Knowledge of the intelligence cycle and basic analyst skillset preferred. - Working knowledge of radio communications. - Basic computer knowledge. - Excellent communication skills for interacting with all levels of Mayo Clinic patients, Physicians, and staff. - Demonstrates behaviors consistent with Mayo Core Principals. - Must be certified in Emergency Telecommunications (ETC) at the time of hire or become certified within one year of employment. - The SOC will assist applicants that are not currently certified in Emergency Telecommunications to obtain their certification after hire. Also "Exemption Status Nonexempt" maybe not needed as heading; could be a
but not a section. We'll include as a note. Compensation Detail: "$32.39 - $43.73/hour; Education, experience and tenure may be considered along with internal equity when job offers are extended." That's pay. We'll make a
Pay
with. Benefits Eligible Yes: maybe part of benefits but we already have benefits highlights. Could add a line. Schedule: "Full Time Hours/Pay Period 80 Schedule Details 0600-1830, 1800-0630, and/or mid-shift hours. Shift hours are dependent on departmental need." We'll make
Schedule
with. Site Description: maybe not needed as a section; could be a
under About Mayo Clinic? But we already have intro about Mayo Clinic. Could add a
after intro describing sites. It's substantive. We'll include as a
maybe under a heading "About Mayo Clinic"? But rule says use headings like About the role etc. Could use
About Mayo Clinic
though not in list but acceptable? The instruction: "usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., so we can use similar headings. We'll use About Mayo Clinic. We must not include boilerplate: EEO, E-Verify, Recruiter, etc. Remove those. Now construct HTML. Structure:
Why Mayo Clinic ...
About Mayo Clinic
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future. Actually close ul.
- Assist the SOC Supervisors in overseeing all SOC Dispatch operations for the coordination of emergent and non-emergent requests for Mayo Clinic Security services, both Enterprise and campus-specific.
- Provide coverage of a SOC Operator position while working.
- In the absence of a SOC Supervisor, provide watch officer coverage of security incidents identified through open-source information monitoring and oversee response processes related to the dispatch of Campus Security Officers Enterprise-wide and the escalation of moderate to severe incidents to Security Leadership.
- Assist with SOC training for all new employees, ongoing continuing education, training, quality assurance, and continuous improvement.
- Assist the SOC Supervisor to assure adequate staffing for 24-hour/7-day-a-week operations.
- In the absence of a SOC Supervisor, maintain communications and working relationships with outside agencies.
- Introduce new technologies and procedures to the SOC while maintaining existing business practices and contractual arrangements.
- In the absence of the SOC Supervisor, gather and collate open-source security information and assess/monitor real-world security events for escalation.
- Provide on-call coverage for the SOC and fill the Security Hospital Incident Command role when needed.
- Other projects as assigned.
- Bachelor’s degree with one year of operations center, security, healthcare, law enforcement or military experience
- OR Associates degree with three years of operations center, security, healthcare, law enforcement or military experience
- OR HS/GED with five years of operations center, security, healthcare, law enforcement or military experience
- Bachelor’s degree preferred
- Experience working within a security/emergency dispatch or operations center preferred
- Experience with Microsoft Office required
- Project management experience preferred
- Working knowledge of security systems technology (video management, access control, and radio communications systems) preferred
- Excellent communication skills and ability to manage alarm dispatching
- Must be a problem solver and maintain the ability to make sound decisions without direct supervision during stressful situations
- The preferred candidate will be detail-oriented, mission-driven, and able to multi-task continuously
- Emergency Telecommunications certification is preferred
- Board certification through ASIS (CPP or PSP) preferred
- Certification in Lenel access control and Genetec video management system preferred
- Knowledge of the intelligence cycle and basic analyst skillset preferred
- Working knowledge of radio communications
- Basic computer knowledge
- Excellent communication skills for interacting with all levels of Mayo Clinic patients, Physicians, and staff
- Demonstrates behaviors consistent with Mayo Core Principals
- Must be certified in Emergency Telecommunications (ETC) at the time of hire or become certified within one year of employment
- The SOC will assist applicants that are not currently certified in Emergency Telecommunications to obtain their certification after hire
Responsibilities
This vacancy is not eligible for sponsorship; we will not sponsor or transfer visas for this position.
Qualifications
Exemption Status: Nonexempt
Pay
$32.39 - $43.73/hour; Education, experience and tenure may be considered along with internal equity when job offers are extended.
Schedule
Full Time; Hours/Pay Period 80; Schedule Details: 0600-1830, 1800-0630, and/or mid-shift hours. Shift hours are dependent on departmental need.
We should not include "Benefits
- for any list of duties/requirements/benefits. So we should convert responsibilities into list items. Let's extract each duty sentence:
- Assist the SOC Supervisors in overseeing all SOC Dispatch operations for the coordination of emergent and non-emergent requests for Mayo Clinic Security services, both Enterprise and campus-specific.
- Provide coverage of a SOC Operator position while working.
- In the absence of a SOC Supervisor, provide watch officer coverage of security incidents identified through open-source information monitoring and oversee response processes related to the dispatch of Campus Security Officers Enterprise-wide and the escalation of moderate to severe incidents to Security Leadership.
- Assist with SOC training for all new employees, ongoing continuing education, training, quality assurance, and continuous improvement.
- Assist the SOC Supervisor to assure adequate staffing for 24-hour/7-day-a-week operations.
- In the absence of a SOC Supervisor, maintain communications and working relationships with outside agencies.
- Introduce new technologies and procedures to the SOC while maintaining existing business practices and contractual arrangements.
- In the absence of the SOC Supervisor, gather and collate open-source security information and assess/monitor real-world security events for escalation.
- Provide on-call coverage for the SOC and fill the Security Hospital Incident Command role when needed.
- Other projects as assigned.
Also note: "This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position." That's a note; maybe include as a