Assistant Studio Manager

Job Summary

The Assistant Studio Manager (ASM) supports overall studio operations and customer experience, & customer satisfaction. This leadership role includes team supervisory responsibilities, administrative support, and contribution to studio and individual sales goals.

Top 5 Responsibilities

• Support in strategy and execution of strategy toward achieving revenue and retail goals
• Interact with customers to contribute to an amazing experience
• Recruit, train, and develop the studio team
• Aid in creating the schedule and approving time cards
• Solve issues that arise from staff or customers (complaints, grievances etc) and take action for prevention

Additional Responsibilities

• Absorb and assist with weekly inventory
• Ensure the studio is organized and presentable in all areas
• Confirm opening and closing procedures are properly completed daily
• Perform other duties and responsibilities as assigned

Job Requirements

• Must be at least 18 years of age
• High School diploma or equivalent
• Pass a satisfactory background check
• Valid driver’s license and reliable transportation
• Available to work weekend hours during busy season
• Flexible, with a team player mentality; Willingness to collaborate with colleagues on ideas and initiatives
• Professional demeanor at all times with both customers and team members
• Able to read and write in English
• Able to communicate verbally and in writing with customers and team members
• Able to prioritize tasks
• Able to lead, supervise, and/or manage team members

Physical Requirements and Environmental Factors

• Extended periods of viewing computer screens
• Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, and sometimes crowded areas)
• Able to move up to 20 lbs
• Able to bend/stoop