Assistant Studio Manager
Amazing Lash Studio · Dallas, TX · 3 wk ago
Art & CreativeFull-time
Position Responsibilities
- Aid the Studio Director with studio operations and manage from the Front Desk.
- Provide a high level of Customer Service.
- Act as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed.
- Maintain a Membership Sales Closing percentage of 40%+ and work with other Lash Consultants to ensure they are meeting goals.
- Assist Studio Manager in setting and achieving membership and retail sales goals.
- Assist Studio Manager with captivating a positive culture with team recognition's and studio contests.
- Create a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs.
- Aid Studio Manager with schedules, inventory management, customer service, etc.
- Maintain an impeccable and clean studio.
Assistant Manager Qualifications
- Has excellent leadership sales skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
- Implement structure, policies, and procedures.
- Ability to identify and problem solve, set expectations, goals, and delegate.
- Strong verbal and written communications skills.
- Must be an excellent organizer and problem solver with strong project management skills.
- Our locations open early and close late 7 days a week, so our assistant managers need open availability.
- Ability to travel between our Dallas locations when needed.
- Critical thinking and decision-making skills.
- Competent trainer and motivator.
- Mindbody Online Software experience a plus.
Benefits
- Competitive Pay
- Membership Sales Commission
- Bonus Structure
- FREE lashes and discounted services & products
- Paid Time Off (PTO)
- Growth Opportunities with additional compensation available
- Ongoing training and support