Assistant Store Manager Sally Beauty 03986
About the role
The Assistant Manager is responsible for supporting the Store Manager in managing and developing a team of associates to ensure optimal customer experiences, effective operations, and adherence to brand standards.
Responsibilities
Brands: Supervise and support associates in achieving daily goals that maximize sales and customer loyalty. Ensure all brand standards are met, including merchandising, POGs, marketing, back rooms, dress code, etc. Resolve customer issues and anticipate customer demands.
People: Engage, train, and develop teams to achieve positive results. Recruit and manage associates, identifying strengths and opportunities, and addressing them through coaching or counseling. Maintain positive relationships with associates and peers, and ensure compliance with company policies.
Operations: Ensure the execution of all company processes, including training, management, analysis, and continuous improvement. Manage inventory, payroll, and store opening/closing procedures. Follow company directives and complete projects on time.
Safety/Loss Prevention: Ensure the store environment is safe and enforce policies related to inventory, cash control, and HAZMAT. Analyze reports and utilize available tools to maintain compliance.
Requirements
High School Diploma or equivalent
Age 18 or older
Minimum 3+ years retail sales/customer service experience
Minimum 1+ year(s) prior management experience
Ability to lead or support a team of associates
Effective communication skills
Scheduling availability to meet business needs
Cosmetology license desirable but not required
Skills/Abilities and Requirements
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Talent Builder
Effective Communicator
Team Builder
Customer Focused Partner
Results Driver
Strategic Thinker
Problem Solver Decision Maker
Competencies
Pasionate Learner
Desire to grow and learn
Flexible Agile Adapter
Talent Builder
Effective Communicator
Team Builder
Customer Focused Partner
Results Driver
Strategic Thinker
Problem Solver Decision Maker