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Jobs · Business Development · New Mexico

Assistant Store Manager Sally Beauty 03986

CosmoProf Beauty · Las Cruces, NM · 2 wk ago
Business DevelopmentFull-time

About the role

The Assistant Manager is responsible for supporting the Store Manager in managing and developing a team of associates, ensuring optimal customer experiences, and maintaining brand standards.

Responsibilities

  • 30% Brand: Supervise and support associates in achieving exceptional customer experiences that maximize sales and drive customer loyalty. Ensure all brand standards are met, including merchandising, POGs, marketing, back rooms, dress code, etc. Resolve customer issues and anticipate customer demands.

  • 30% People: Engage, train, and develop the team to achieve positive results. Recruit and hire associates, identify strengths and opportunities, and coach or counsel team members. Maintain positive relationships with associates and keep them informed of relevant company information.

  • 30% Operations: Ensure the execution of company processes, manage inventory, schedule employees, and follow through on company directives and projects. Manage payroll hours and ensure compliance with inventory and cash control procedures.

  • 10% Safety/Loss Prevention: Ensure the store environment is safe, enforce policies and procedures, and analyze and utilize available reporting and tools to maintain compliance with HAZMAT training and execution.

Requirements

  • High School Diploma or equivalent

  • At least 18 years of age

  • Minimum 3+ years retail sales/customer service experience preferred

  • At least 1+ year(s) prior management experience preferred

  • Ability to lead or support a team of associates to meet business objectives

  • Effective communication skills

  • Scheduling availability to meet the needs of the business

  • Cosmetology license desirable, but not required

Competencies

  • Passionate Learner

  • Desire to grow and learn

  • Able to adjust to multiple demands and respond to new circumstances

  • Able to build competent, diverse teams by hiring, developing, motivating, and coaching talent

  • Able to express information candidly and create an engaging environment

  • Able to develop strong partnerships and engage with all associates

  • Able to understand and meet the needs of external and internal customers

  • Able to drive and deliver plans, hold self and team accountable, and demonstrate determination to succeed

  • Able to think strategically and adapt plans to drive business performance

  • Able to solve problems and make sound decisions

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