Assistant Store Manager Sally Beauty 00158

About the role

The Assistant Manager is responsible for supporting the Store Manager in all areas, ensuring optimal customer experiences, effective store operations, and maintaining brand standards. They also support the achievement of key performance indicators and financial targets.

Responsibilities

• 30% Brand: Supervise and plan associates' daily goals to maximize sales and customer loyalty. Ensure all brand standards are met and resolve customer issues.

• 30% People: Engage, train, and develop teams to achieve positive results. Recruit and manage associates, addressing strengths and opportunities.

• 30% Operations: Execute company processes, manage inventory, and ensure compliance with policies and procedures. Manage payroll and store opening/closing procedures.

• 10% Safety/Loss Prevention: Maintain a safe store environment, protect company assets, and comply with HAZMAT training and execution.

Requirements

• High School Diploma or equivalent

• At least 18 years of age

• Minimum 3+ years retail sales/customer service experience preferred

• At least 1+ year(s) prior management experience preferred

• Ability to lead or support a team of associates

• Effective communication skills

• Scheduling availability to meet business needs

• Cosmetology license desirable, but not required

Competencies

• Pasionate Learner

• Flexible & Agile Adapter

• Talent Builder

• Effective Communicator

• Team Builder

• Customer Focused Partner

• Results Driver

• Lead and motivate team

• Strategic Thinker

• Big Picture Thinker

• Problem Solver & Decision Maker

About Us

We are a leader in wholesale and retail distribution of beauty supplies. Our mission is to provide customers with access to high-quality professional beauty products and exceptional customer service. We value diversity and inclusivity, and we believe that everyone can thrive here.