Assistant Store Manager, Sales Full Time
About the role
Crocs, Inc. seeks an Assistant Store Manager to lead the store team in delivering outstanding consumer experiences, driving sales, and managing daily operations.
Responsibilities
- Deliver outstanding consumer experiences by applying the C.H.A.R.M service model
- Champion a positive team culture by sharing ideas, feedback, and concerns, while demonstrating Crocs core values
- Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
- Oversee store-wide operations by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
- Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
- Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
- Drive sales performance by modeling best practices and partnering with Store Management to improve individual KPIs and inspire team success
Requirements
- Must be 18 years or older
- 2-3 years of retail experience with a preference for candidates with prior store leadership roles
- Flexibility in the work schedule, including nights, weekends, holidays, and extended hours, with regular attendance and punctuality essential
- Desire to succeed in a high growth, fast-paced retail environment
- Proven track record inspiring and empowering teams while driving performance and achieving results
- Valid driver’s license and acceptable driving record may be required if driving is an essential job function
Qualifications
- Ability to move merchandise with appropriate equipment to and from backroom and sales floor
- Ability to place and arrange items on all shelves and racks
- Ability to climb and descend ladders while carrying merchandise
- Ability to lift 30 pounds or more with assistance
- Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
- Ability to stand, walk, kneel, or balance for a duration of time
- Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer
Skills
- Excellent customer service skills
- Strong organizational and problem-solving abilities
- Effective communication and interpersonal skills
- Ability to manage multiple tasks and priorities
- Knowledge of retail operations and procedures
Benefits
- Medical, dental, and vision coverage
- Life and AD&D insurance
- Short and long-term disability coverage
- Paid time off
- Employee assistance program
- Participation in a 401(k) program with company match
- Additional voluntary benefits
Pay
The salary range for this position is $19.00 - $24.50 per hour, with compensation meeting or exceeding applicable local minimum wage requirements. This position is eligible to participate in a company incentive program and is eligible for company benefits including health, dental, vision, life, AD&D, short and long-term disability, paid time off, employee assistance, participation in a 401(k) program with company match, and additional voluntary benefits.
Schedule
This position is full-time and requires flexibility in the work schedule, including nights, weekends, holidays, and extended hours.