Assistant Store Manager, Sales Full Time

About the role

As an Assistant Manager at Crocs, you’ll play a pivotal role in delivering exceptional customer experiences and driving sales. Your responsibilities include leading the store team, managing daily operations, and serving as a brand ambassador.

Responsibilities

• Deliver outstanding consumer experiences by applying the C.H.A.R.M service model
• Champion a positive team culture by sharing ideas, feedback, and concerns, and demonstrating Crocs’ core values
• Aid in daily retail operations, including consumer service, POS system management, stock room management, replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations in partnership with the Store Manager, coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
• Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to enhance their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Drive sales performance by modeling best practices, partnering with Store Management, and using proven techniques to improve individual KPIs and inspire team success

Requirements

• Must be 18 years or older
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays, and extended hours, with regular attendance and punctuality essential
• Desire to succeed in a high-growth, fast-paced retail environment
• Proven track record of inspiring and empowering teams while driving performance and achieving results
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function

Qualifications

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on all shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Skills

• Excellent communication and interpersonal skills
• Strong organizational and problem-solving abilities
• Ability to multitask and prioritize effectively
• Knowledge of retail operations and customer service principles
• Ability to work independently and as part of a team

Benefits

Crocs offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and opportunities for professional development.

Pay

The salary range for this position is $19.00 - $24.50 per hour, with compensation meeting or exceeding applicable local minimum wage requirements.

Schedule

This is a full-time position with flexible scheduling options, including evenings, weekends, holidays, and extended hours.