Assistant Store Manager, Sales Full Time

About the role

As an Assistant Manager at HEYDUDE, you’ll play a pivotal role in creating unforgettable shopping experiences for our customers. Your primary responsibility is to lead the store team to achieve outstanding customer service, drive sales, and manage daily operations.

Responsibilities

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Drive sales performance by modeling best practices and partnering with Store Management to inspire team success

Requirements

• Must be 18 years or older
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays, and extended hours, with regular attendance and punctuality essential
• Desire to succeed in a high growth, fast-paced retail environment
• Proven track record inspiring and empowering teams while driving performance and achieving results
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function

Qualifications

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on all shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Skills

• Strong interpersonal and communication skills
• Leadership and team management abilities
• Customer service orientation
• Attention to detail and organizational skills
• Ability to multitask and prioritize effectively

Benefits

At HEYDUDE, we offer a comprehensive benefits package designed to support your well-being and financial security. This includes health insurance, retirement plans, paid time off, and more. We believe in providing a supportive environment where you can thrive both personally and professionally.

Pay

The salary range for this position is $20.00 - $25.00 per hour, reflecting the market conditions and local minimum wage requirements. Compensation will always meet or exceed applicable legal standards.

Schedule

The schedule for this position is full-time, with flexible hours to accommodate the needs of the store and the team. Regular attendance and punctuality are essential to ensure the smooth operation of the store.