Assistant Store Manager, Sales Full Time

About the role

As an Assistant Manager at HEYDUDE, you’ll play a pivotal role in delivering exceptional customer experiences, driving sales, and managing daily operations.

Responsibilities

• Deliver outstanding consumer experiences by applying the V.I.B.E.S service model
• Champion a positive team culture by sharing ideas, feedback, and concerns, and demonstrating Crocs, Inc. core values
• Aid in daily retail operations, including consumer service, POS system management, stock room management, replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations in partnership with the Store Manager, coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
• Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to enhance their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Drive sales performance by modeling best practices and working with Store Management to improve individual KPIs and inspire team success

Requirements

• Must be 18 years or older
• 2-3 years of retail experience, with a preference for candidates with prior store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays, and extended hours, with regular attendance and punctuality essential
• Desire to succeed in a high-growth, fast-paced retail environment
• Proven track record of inspiring and empowering teams while driving performance and achieving results
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function

Qualifications

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on all shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Skills

• Customer service skills
• Leadership and team management
• POS system management
• Inventory control
• Brand awareness and communication

Benefits

• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short and long-term disability coverage
• Paid time off
• Employee assistance program
• Participation in a 401(k) program with company match
• Additional voluntary benefits

Pay

The salary range for this position is $19.00 - $24.50 per hour, with compensation meeting or exceeding applicable local minimum wage requirements. This position is also eligible to participate in a company incentive program and company benefits including health, dental, vision, life, AD&D, short and long-term disability, paid time off, employee assistance, and a 401(k) program with company match.

Schedule

This position is full-time and requires flexibility in the work schedule, including nights, weekends, holidays, and extended hours.