Assistant Store Manager - New Leader Onboarding

At Sprouts Farmers Market, the Assistant Store Manager directs all business processes at their assigned store and delivers positive results. This role requires competence in all departments—both perishable and non-perishable—to ensure the team executes programs and processes that drive sales and efficiency. The Assistant Store Manager inspires and motivates a team committed to providing superior customer service in a fast-paced, friendly environment while maintaining compliance with company safety, labeling, health, and weights and measures standards. They also oversee the entire store in the absence of the Store Manager.

Responsibilities

• Shape the store culture by modeling leadership behaviors aligned with Sprouts values.
• Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
• Lead a team of approximately ten people (Department Managers and Receivers) with courtesy, respect, integrity, and care.
• Motivate and develop the management team by embracing, leading, advocating, and consistently modeling Sprouts leadership behaviors.
• Celebrate store successes and identify opportunities for perpetual improvement.
• Evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.
• Demonstrate advanced product knowledge when assisting customers and training store team members.
• Communicate expectations, policy changes, new initiatives, and product knowledge.
• Provide and receive constructive feedback for effective communication and collaboration within store teams and support partners.
• Confidently and effectively address emergencies, crises, equipment failures, and resolve issues with urgency.
• Manage P&L ownership, including inventory, labor, and expenses at optimum levels to meet sales targets.
• Maintain compliance with all safety and food safety recommendations and requirements, as measured through Ecolab and PCR audits.
• Identify safety, security, and loss prevention concerns and address them with the BPS team.
• Ensure federal, state, and company regulations and standards are met or exceeded, including labor, health, safety, and sanitation laws.
• Drive sales growth and store experience execution, focusing on Educate and Enrich standards, including consistent 8+ store conditions, ad directives, top item knowledge, and department schematics.
• Master and create an obsession around top item in-stock conditions through effective fresh item management, perpetual inventory, and computer-assisted ordering.
• Oversee inventory management, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with attention to code dates and sanitation.
• Oversee invoicing from distribution centers and vendors, reporting discrepancies as needed.
• Lead Receivers and maintain backroom organization, cleanliness, and safety.
• Build and maintain displays on the sales floor compliant with company programs and standards.
• Verify all products are fresh, labeled, and priced accurately.
• Oversee price changes and remain up-to-date on sale prices.
• Supervise Department Managers and assigned team members, including directing work, evaluating performance, coaching leaders, assigning responsibilities, and identifying development opportunities.
• Make recommendations regarding hiring, promotion, discipline, and termination decisions, with store leadership relying on these recommendations for personnel matters.

Requirements

• At least 21 years of age.
• High school diploma or equivalent; a degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.
• 1-3 years of retail experience or an acceptable combination of education and experience.
• Demonstrated success leading non-perishable and perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.
• Professional communication skills, both written and verbal, with attention to detail, analytical, and solution-focused decisiveness.
• Proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
• Flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
• Food Safety certification.
• Able to lift 60 pounds between 15 inches and 70 inches above the ground; occasional lifting of heavier items is required.
• Pushing and pulling racks and U-boats of merchandise (force required ranges from 80 to 100 pounds) is common throughout a typical day.
• Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.
• Wear PPE consistent with task assignment, including non-slip, closed-toe shoes, long pants, and gloves (latex and/or cut-resistant).
• Use tools and equipment such as phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.

Benefits

• Competitive pay.
• Sick time plan to support you or your immediate family’s health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member in your household on all purchases at Sprouts.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(K) Retirement savings plan with a generous company match.
• Company-paid life insurance.
• Contests and appreciation events throughout the year with prizes, food, and fun.
• Bonus based on company and/or individual performance (eligibility requirements may apply).
• Affordable benefit coverage, including medical, dental, and vision (eligibility requirements may apply).
• Health Savings Account with company match (eligibility requirements may apply).
• Pre-tax Flexible Spending Accounts for healthcare and dependent care (eligibility requirements may apply).
• Company-paid short-term disability coverage (eligibility requirements may apply).
• Paid parental leave for both mothers and fathers (eligibility requirements may apply).
• Paid holidays (eligibility requirements may apply).
• DailyPay: Access earned wages before payday at no extra cost.

Sprouts is committed to fostering an inclusive, respectful, and caring workplace culture. Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth, including Inspiring Women at Sprouts, Rainbow Alliance at Sprouts, Sabor at Sprouts, Soul at Sprouts, and Honored to Serve at Sprouts.