Assistant Store Manager I FT 6805

About the role

Welcome to the Coast Guard Exchange! We are seeking an Assistant Store Manager I to join our dynamic team in Yorktown, VA. This role offers a unique opportunity to lead, grow, and serve in a supportive environment.

Responsibilities

• Assist in the management of a retail activity with sales less than $14M.
• Manage receipt, stocking, pricing, inventorying, transfer, replenishment, and warehousing of merchandise.
• Resolve customer complaints and assist customers.
• Interview, hire, train, or direct training of assigned personnel.
• Encourage and develop employees through coaching and training.
• Develop promotional sales strategies.
• Deal with vendors and execute operations of assigned departments.
• Ensure store recovery and supervise vending and warehouse operations.
• Welcoming customers, maintaining product knowledge, and assisting with merchandise selection.
• React promptly to customer concerns.
• Oversee the opening and closing of the store, including weekends.
• Review and analyze monthly P&Ls, aiming to align actual figures with plans.
• Supervise other employees and take responsibility for the store in the absence of the manager.
• Ensure adherence to loss prevention policies and maintain safety standards.

Requirements

• Two years of progressively responsible experience in a supervisory or lead position, or completion of the Coast Guard Exchange Leadership Development Program (LDP).
• Ability to lift up to 25 pounds and stand for extended periods.
• Prior retail merchandising experience preferred.
• A bachelor's degree in retail or business administration with at least two years of specialized experience, or a combination of education and experience.
• P&L analysis experience and/or experience as a current USCG NAF department supervisor.

Qualifications

• Minimum: Two years of progressively responsible experience in a supervisory or lead position, or completion of the Coast Guard Exchange Leadership Development Program (LDP).
• Preferred: Prior retail merchandising experience, bachelor's degree in retail or business administration with at least two years of specialized experience, or a combination of education and experience.

Skills

• Leadership and operational oversight.
• Customer service management.
• Merchandise management and inventory control.
• Employee training and development.
• Store operations and supervision.
• Financial analysis and planning.
• Customer interaction and problem resolution.

Benefits

• Paid annual and sick leave.
• Holiday pay.
• Medical, dental, and vision insurance.
• Flexible spending account.
• Pension plan.
• 401k savings plan.
• Life insurance.
• Short-term and long-term disability.
• Tuition assistance.
• Paid parental leave.

Pay

Negotiable

Schedule

Full-Time

Who May Apply

All sources