Assistant Store Manager - Edwin Watts Golf

About Us

Edwin Watts Golf is part of the Worldwide Golf family, which includes well-renowned golf retail and e-commerce brands. Worldwide Golf has over 95 stores in 25+ states and has been in business over 50 years. We are one of the largest golf retailers in the world, offering opportunities for growth and mobility.

About the Role

The Assistant Manager at Edwin Watts Golf is responsible for promoting and maintaining a store culture consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy—putting the customer first and ensuring a memorable and positive customer experience.

Responsibilities

• Maintain strong knowledge of all golf products and ensure employees can educate customers on offerings.
• Control shrink and expenses while ensuring the sales floor is adequately stocked, signed, and merchandise is displayed to brand standards.
• Execute visual merchandising programs, modules, and direction, including floor moves and display maintenance.
• Ensure compliance with all policies and procedures through store management, meetings, walk-throughs, and audits.
• Monitor company communication tools daily and adjust schedules to execute workload as needed.
• Serve as a brand ambassador in the local community, building external relationships and partnerships in the golf industry.
• Respond to negative customer experiences by de-escalating situations and resolving issues.
• Use customer feedback to recognize and coach employees.
• Help employees grow their careers and golf skill sets by identifying opportunities for development.
• Recognize and suggest process improvements.

Requirements

• 2+ years of retail management experience OR experience working in the golf industry (a strong golf background is preferred but not required for candidates with extensive retail management experience).
• Working knowledge of POS register systems, word-processing, spreadsheets, inventory, internet, and order processing systems.
• Ability to read, write, analyze, and interpret business reports, correspondence, and procedures with excellent written and verbal communication skills.
• Ability to calculate figures such as discounts, interest, commissions, and percentages.
• Physical ability to access all areas of the store, including standing, walking, stooping, crawling, climbing, crouching, kneeling, and lifting/moving up to 35 pounds.
• Willingness to work varied hours/days as business dictates.

Benefits

• Base pay + quarterly bonuses.
• Paid vacation for full-time employees.
• 401(k) matching.
• Health benefits with company contribution to the HSA.
• Strong employee discount.
• Golf-specific learning opportunities and hands-on training.