Assistant Store Manager CosmoProf 06536

About the role

Cosmo Prof is seeking an Assistant Manager to join our team. This role oversees store operations, leads a team of associates, and ensures brand standards are met.

Responsibilities

• Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.

• Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns.

• Analyzes store trends and can anticipate customer demands.

• Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required.

• Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information.

• Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.

• Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).

• Manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly.

• Timely and accurate follow through with Company directives, assignments projects.

• Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced.

• Protects company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc.

• Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.

Requirements

• A High School Diploma or equivalent.

• Must be 18 years of age or older.

• Minimum 3+ years retail sales/customer service experience preferred.

• At least 1+ year(s) prior management experience preferred.

• Ability to lead or support a team of associates to meet business objectives.

• Can effectively communicate with team and management.

• Must have scheduling availability to meet the needs of the business.

• Cosmetology license desirable, but not required.

Competencies

• Passionate Learner

• Desire to grow and learn

• Flexible Agile Adapter

• Talent Builder

• Effective Communicator

• Team Builder

• Customer Focused Partner

• Results Driver

• Strategic Thinker

• Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

• Task Level

• Departmental/Division Level

• Project Level

• Consultative Level

• Interprets and Adapts Guidelines

• Develops and Implements Guidelines

About Us

Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!