Assistant Store Manager
Wild Bill's Tobacco · Fort Wayne, IN · 2 mo ago
Business DevelopmentFull-time
Responsibilities
- Assist in recruiting, interviewing, selecting, and retaining store employees.
- Assist in managing and developing store employees for optimal performance in sales and store operations.
- Assist in educating the team about the products sold in store.
- Ensure that the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies and scheduling of employees.
- Provide excellent customer service, including handling customer inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
- Obtain product knowledge about all products as well as awareness of current product launches and promotions.
- Create relationships with customers in order to suggest products.
- Meet or exceed store sales and operational goals.
- Collaborate with the Store Manager and other employees to ensure that the store meets or exceeds all operational and financial targets.
- Maintain a safe, clean, and organized store environment, including implementing and enforcing all company policies and procedures.
- Provide feedback and recommendations to the Store Manager on employees, operations, and sales issues, including but not limited to recommending process improvements, trainings, marketing strategies, and product offerings.
- Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, and cleanliness.
- The majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
- Open and close the store.
Requirements
- Written and Communications
- Customer Service
- Microsoft Office
- Store Operations
- Basic math of adding and subtracting
Qualifications
- At least 21 years or older
- Completion of high school degree
- Flexible to work weekends and holidays
- Flexible to work 12 hour shifts at times
- Standing for long periods of time
- Ability to lift up to 50 pounds
Benefits
- Health, dental, vision, life insurance effective after 60 days of employment.
- Merchandise discounts.
- Development and growth opportunities
- Merit increases bi-annually
- Recognition Program
- Monthly bonus potential
Pay
- Full-time hours and must be able to work evenings, weekends, and holidays.
Schedule
- Full-time hours and must be able to work evenings, weekends, and holidays.