Assistant Store Manager

About the role

Help Shape the Future of Modern Mobility
Travelpro® is evolving — from a trusted legacy luggage brand into a modern, design-led mobility company built for people constantly in motion.

Responsibilities

• Support daily store operations, scheduling, operational consistency, and overall store readiness
• Aid in onboarding, training, coaching, and development of store team members
• Maintain store records, operational documentation, and safety standards
• Partner with store leadership to support team performance and operational goals
• Assume leadership responsibilities in the absence of the Store Manager when needed

Elevate Consumer Experience & Brand Standards

• Deliver and reinforce exceptional consumer engagement throughout the store experience
• Support team selling efforts and assist consumers throughout the sales process
• Maintain visual merchandising, promotional updates, pricing accuracy, and brand standards
• Support inventory organization, merchandise processing, and operational accuracy
• Help resolve consumer concerns and communicate operational opportunities to leadership

Qualifications

• Consumer-focused, collaborative, and service-oriented
• Organized and able to manage multiple priorities in a fast-paced retail environment
• A strong communicator with excellent interpersonal and coaching skills
• Detail-oriented with strong follow-through and accountability
• Adaptable and energized by leadership, teamwork, and operational excellence

What You Bring

• 2–4 years of retail experience preferred
• Supervisory or retail leadership experience preferred
• Strong communication, consumer engagement, and organizational skills
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook
• High School Diploma or equivalent required
• Experience supporting merchandising, inventory management, and operational execution preferred
• Experience working in fast-paced consumer-facing retail environments preferred
• Visual merchandising experience preferred

Why This Role Matters

This role plays an important part in supporting the overall consumer and team experience within Travelpro retail stores.

Your work will directly impact:

• Consumer satisfaction and store experience
• Team collaboration and development
• Operational consistency and merchandising execution
• Store performance and sales support
• The continued growth of the Travelpro retail experience

What We Offer

• A Culture Built for Growth
• Flexibility & Wellbeing
• Comprehensive Benefits
• Invest in Your Future
• Community & Connection

About Travelpro®

Travelpro® was founded by airline pilot Bob Plath, whose firsthand travel experience inspired the invention of the original Rollaboard® suitcase — changing modern travel forever.

Today, we are building on that legacy as we evolve into a modern mobility and travel lifestyle brand designed for today’s global traveler.

Our products combine aviation-level performance with elevated design, helping ambitious people move confidently through every journey.

Travelpro® is an equal opportunity employer committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other protected characteristic under applicable law.

Travelpro® is a drug-free workplace.