Jobs · Customer Service · Indiana

Assistant Store Manager

Total Wine & More · Carmel, IN · 3 wk ago
On-siteCustomer ServiceFull-time

About the Role

As an Assistant Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. Internally you will be referred to as Assistant Manager and report to the Store Manager, you will support store operations and help build a sales and service culture to expand our customer base and maximize profitability.

Responsibilities

  • Drive sales and deliver against key performance metrics (KPMs).
  • Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
  • Support day-to-day operations, including payroll, inventory, merchandising and shrink.
  • Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
  • Help maintain vendor relationships to support store and inventory objectives.
  • Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s degree in business administration or related field preferred or equivalent experience.
  • 1-3 years of work experience, 2+ years of proven experience in a managerial or supervisory role in a retail setting.
  • Experience leading, motivating, and developing a sales-focused team.
  • Familiarity with point-of-sale systems and inventory management software.
  • Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements (With or Without Accommodations)

  • Must be 21 years of age or older.
  • Walk, bend down repeatedly, and be on feet for 8-10 hours a day.
  • Climb ladders and lift 50 lbs. overhead and repeatedly.

Grow With Us

We recognize our team members are our biggest asset, and we value the critical role each plays in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program.

To view our full career page, click here.

What We’re Looking For

  • Bachelor’s degree in business administration or related field preferred or equivalent experience.
  • 1-3 years of work experience, 2+ years of proven experience in a managerial or supervisory role in a retail setting.
  • Experience leading, motivating, and developing a sales-focused team.
  • Familiarity with point-of-sale systems and inventory management software.
  • Ability to work a flexible schedule as business requires, including evenings and weekends.

Benefits

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

Pay

Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Schedule

The anticipated close date of this posting is 120 days from the posted date indicated above.

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