Assistant Store Manager
The Salvation Army North & Central Illinois Division · Dubuque, IA · 4 days ago
Customer Service$19/hrFull-time
About The Role
Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.
Essential Responsibilities
- Leadership & Operations Support
- staff training and supervision as assigned
- implement strategies to meet production and sales goals
- assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
- ensure compliance with OSHA and Salvation Army safety/security policies
- work with store manager to keep income and expenses within budgeted parameters
- protect resources through product control procedures to prevent shrinkage
- Customer & Community Relations
- implement customer development and retention plans
- create an enjoyable shopping experience
- work proactively to improve The Salvation Army's image among staff and community
- support The Salvation Army's mission statement
- Administrative Support
- banking and record-keeping procedures
- document and provide information for personnel reviews and corrective actions
- communicate with Store Manager regarding all aspects of store operations
- handle all other duties as assigned
Training
Provided
Paid training on register and store procedures
Ongoing coaching and support from store leadership
Opportunity to build retail and customer service skills