Jobs · Customer Service · Wisconsin

Assistant Store Manager

Customer Service$18–$21/hrFull-time

About The Role

Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Essential Responsibilities

  • Leadership & Operations Support staff training and supervision as assigned
  • Implement strategies to meet production and sales goals
  • Aid manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
  • Ensure compliance with OSHA and Salvation Army safety/security policies
  • Work with store manager to keep income and expenses within budgeted parameters
  • Protect resources through product control procedures to prevent shrinkage
  • Customer & Community Relations Implement customer development and retention plans
  • Create an enjoyable shopping experience
  • Proactively work to improve The Salvation Army's image among staff and community
  • Support The Salvation Army's mission statement
  • Administrative Support banking and record-keeping procedures
  • Document and provide information for personnel reviews and corrective actions
  • Communicate with Store Manager regarding all aspects of store operations
  • Handle all other duties as assigned

Training

Paid training on register and store procedures
Ongoing coaching and support from store leadership
Opportunity to build retail and customer service skills

Benefits

  • Medical, prescription drug, dental, vision, and hearing coverage
  • Employer-paid basic life and AD&D insurance
  • Employer-paid basic long-term disability coverage
  • Optional voluntary life, short-term disability, and enhanced long-term disability coverage
  • Paid vacation, sick time, and holidays
  • Flexible spending accounts
  • 403(b) retirement savings plan
  • Employer-funded pension plan for eligible employees

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