Assistant Store Manager
The Salvation Army North & Central Illinois Division · Madison, WI · 3 wk ago
Customer Service$18–$21/hrFull-time
About The Role
Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.
Essential Responsibilities
- Leadership & Operations Support staff training and supervision as assigned
- Implement strategies to meet production and sales goals
- Aid manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
- Ensure compliance with OSHA and Salvation Army safety/security policies
- Work with store manager to keep income and expenses within budgeted parameters
- Protect resources through product control procedures to prevent shrinkage
- Customer & Community Relations Implement customer development and retention plans
- Create an enjoyable shopping experience
- Proactively work to improve The Salvation Army's image among staff and community
- Support The Salvation Army's mission statement
- Administrative Support banking and record-keeping procedures
- Document and provide information for personnel reviews and corrective actions
- Communicate with Store Manager regarding all aspects of store operations
- Handle all other duties as assigned
Training
Paid training on register and store procedures
Ongoing coaching and support from store leadership
Opportunity to build retail and customer service skills
Benefits
- Medical, prescription drug, dental, vision, and hearing coverage
- Employer-paid basic life and AD&D insurance
- Employer-paid basic long-term disability coverage
- Optional voluntary life, short-term disability, and enhanced long-term disability coverage
- Paid vacation, sick time, and holidays
- Flexible spending accounts
- 403(b) retirement savings plan
- Employer-funded pension plan for eligible employees