Assistant Store Manager
Job Summary
Do you have a passion for great food and friendly customer service? OXXO USA is seeking a dependable and energetic Assistant Store Manager to join our team at one of our retail locations. The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, and provides excellent customer service while managing financial transactions.
Key Responsibilities
- Oversight of daily store activities to ensure smooth operations
- Maintain inventory levels by stocking shelves and monitoring supply
- Ensure the store remains clean and organized
- Provide exceptional customer service and resolve any issues promptly
- Handle financial transactions accurately and efficiently
- Develop, lead, and support Sales Associates
Education And Experience
- One (1) or more years’ Experience working in retail environment (Preferred)
- Valid Driver’s License and transportation to/from bank and corporate meetings & valid vehicle insurance (Required)
Job Requirements
- Active Listening
- Demonstrating Ongoing Value
- Ability to Take Initiative
- Multitasking and Prioritization
- Operational Excellence
- Time Management
Schedule
- Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
Qualifications
- Manage and resolve customer issues and conflicts in a professional manner
- Must have a form of communication to be reached
- Teach and role model customer service and suggestive selling techniques
- Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards
- Manage and resolve customer issues and conflicts in a professional manner
- Responsible for unloading deliveries, organizing merchandise and keeping shelves stocked
Benefits
While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required. Any salary or hourly range listed reflects OXXO USA’s good-faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on factors such as experience and business needs. Additional compensation and benefits may apply. The Company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.