Assistant Store Manager

Responsibilities

• Customers are greeted and serviced per company standards of World Class customer service.
• All company managers are expected to be professional and provide appropriate leadership for the staff.
• Customer complaints are handled appropriately and per company policy.
• The store is inviting and shoppable. Products customers want to buy are in-stock. Special orders are handled appropriately and per company policy.
• Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.
• Trains staff on how to give exemplary customer service and ensures staff is held accountable.
• Ensures staff is in compliance with applicable state and/or county food safety certifications and registration.
• Ensures the store is meeting and/or exceeding expectations in the following areas: Store and department sales, Sales per Labor Hour Ratio, Average Ticket, Customer Count, Cost of Goods Sold for Produce, EBITDA.
• Ensures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.
• Ensures in-stock conditions meet company standards.
• Maintains product mix by regularly analyzing departments to keep top sellers and discontinuing slow movers; bringing in new products per company policy.
• Ensures perishables are rotated and stocked per company standards.
• Manages mark-downs per company standards.
• Assists the Store Manager in hiring, training and managing all store personnel per company standards.
• Trains store personnel, assigns tasks, and is accountable in accomplishing tasks.
• Schedules are posted in a timely manner and tasks are assigned on a daily basis using company tasks sheets.
• Pairs with department managers to share staff to accomplish tasks as needed on a daily basis.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Pairs with department managers to cross-train staff to accomplish all needed tasks.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
• Trains and monitors staff to ensure store is viewed as a whole, assisting