Assistant Store Manager
About the role
We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time.
Success Profile
- Communicator
- Digital Savvy
- Enthusiastic
- Good Listener
- Helpful
- Problem Solver
Responsibilities
Job Summary
This job leads the retail sales team to deliver exceptional customer service and meet sales objectives. It manages store operations, upholds merchandising standards, and optimizes inventory processes. The role also involves coaching staff and leveraging industry insights to drive business success.
Responsibilities:
- Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement
- Facilitating effective onboarding and ongoing development of new hires, ensuring they deliver an exceptional customer experience
- Maintaining visual merchandising standards, ensuring consistent store presentation and operational functionality of product demos
- Partnering with the Store Manager to coordinate staffing, scheduling, and resolving customer escalations efficiently
- Implementing operational procedures to enhance store efficiency, with a focus on inventory control and back of house organization
- Leading inventory accuracy efforts through regular cycle counts and adherence to inventory management best practices
- Analyzing performance data to identify sales trends and opportunities for process optimization within the store environment
- Providing expert knowledge on products and services, staying abreast of industry trends to inform and educate the sales team
- Other duties and responsibilities as assigned.
Skills
- Customer Experience (CX)
- Communication
- Customer Service
Pay
Primary Location Pay Range: $20.81 - $34.76
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Qualifications
- Bachelor's Degree
- 5-7 Years of Relevant Work Experience
Benefits
Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.
Company Information
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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