Assistant Store Manager

Role & Responsibilities

• Support the Store Manager in overseeing all aspects of daily store operation including store sales and profitability
• Track, analyze, and act to improve store performance at all levels
• Foster a positive work environment and lead by example
• Hire, train, and motivate store teams
• Ensure proper training and development of associates
• Achieve and exceed profit goals while maintaining expense controls and increasing sales
• Focus on customers' satisfaction and needs and hold employees accountable to provide the same superior service through best practices
• Oversee store merchandising, department ordering/receiving, waste and returns
• Oversee and monitor handling of cash, safe, registers, POS transactions
• Absorb and execute other duties, tasks, projects as per business need

Qualifications

• Minimum 5 years of assistant store management experience in a food/grocery or retail operation, or equivalent experience
• Demonstrated track record of workplace achievement in the selection, coaching, and development of employees
• Proven ability to drive customer satisfaction, financial performance and employee satisfaction
• Ability to work with performance metrics, product specifications, and management systems
• Proven experience managing a team within a multi-department operation
• Proficient knowledge and understanding of food and beverage
• Exceptional guest service skills
• Excellent oral and written communication skills
• Expertise in health, food safety & sanitation procedures (Dept. of Health/ Dept. of agriculture experience is a plus)
• Coaching and staff development experience
• Knowledge and ability to operate basic kitchen equipment
• Excellent interpersonal, time management, and organizational skills
• Ability to work a flexible schedule including nights, holidays, weekends
• Must be computer proficient
• Must be willing to travel to different store locations to meet the demands of the business
• Must be able to meet physical demands of the position including standing for extended periods of time, bending, pulling, pushing, carrying up to 50 pounds, etc.