Assistant Store Manager

Job Summary

The Assistant Manager at Andy’s oversees all aspects of the store’s operations, ensuring cleanliness and maintaining a fun, family-like, but professional culture. This role requires strong leadership skills, customer service excellence, and the ability to manage multiple tasks effectively.

Responsibilities

• Oversee daily operations and ensure the store runs smoothly
• Lead by example to achieve high levels of customer satisfaction
• Maintain a clean, family-friendly environment
• Strive to create a fun, engaging workplace culture
• Develop and coach team members to improve performance
• Provide exceptional customer service and support staff

Requirements

• 1-2 years of proven management experience in food service or a related industry
• Ability to work all shifts, including evenings, weekends, and holidays
• Physical stamina to handle all front-of-house tasks
• Positive attitude and enthusiasm for the job
• Reliable transportation to and from work
• High school diploma or equivalent

Qualifications

• Strong leadership and interpersonal skills
• Ability to work in a fast-paced, high-volume environment
• Good physical condition to perform manual labor
• Computer proficiency and familiarity with POS systems

Skills

• Customer service orientation
• Team leadership and development
• Problem-solving and decision-making skills
• Physical stamina and endurance

Benefits

• Competitive salary with quarterly bonuses
• Paid vacation that increases with tenure
• Health, dental, and vision insurance
• 401(k) retirement plan
• Opportunities for career growth within the company

Pay and Schedule

• Salary commensurate with experience
• Flexible scheduling with reduced hours compared to traditional restaurants

Benefits

• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan
• Generous paid time off policy
• Flexible work schedule
• Opportunities for career advancement

Company Culture

• Fun and family-friendly atmosphere
• No grills or fryers
• Excellent work-life balance
• Opportunities to serve the best frozen dessert in the world

Physical Requirements

• Constant standing and walking
• Occasional pushing, pulling, lifting up to 55 pounds
• Constant computer and POS system usage
• Flexing and rotating of the wrist and spine
• Continuous talking and expressing
• Ability to work outside in various weather conditions

Equal Opportunity Employer

Andy's Frozen Custard is committed to an inclusive workforce and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.