Assistant Store Manager | Aesop Hudson Yards | Full Time

About the role

As an Assistant Store Manager at Aesop, you will embody our desire to engage, listen, and guide customers to relevant products. You will partner with the Store Manager to lead, develop, and motivate the team to deepen the way our products are experienced, creating exceptional and inclusive customer experiences that contribute to our overall commercial success.

Responsibilities

• Provide operational, administrative, and leadership support within the store while maintaining Aesop's impeccable standards.
• Partner with the Store Manager to lead, develop, and motivate the team to deepen the way our products are experienced.
• Create exceptional and inclusive customer experiences that contribute to the store's commercial success.

Requirements

• Experience in a people management role or similar, within a customer service environment.
• Proven track record of effective selling skills and ability to drive commercial outcomes.
• History of successfully participating in, contributing to, and leading a team; creating an inclusive and psychologically safe work environment.
• Demonstrated ability to utilize empathy to manage interpersonal relationships.
• Open mindset and deep curiosity seeking to understand others, listen without judgment, and act on diverse perspectives.
• Strong communication, problem-solving, and merchandising skills.
• Working knowledge of skin care and skin care industry (advantageous).
• Knowledge of hair care, body care, fragrance, and home categories (advantageous).
• Computer literacy encompassing strong familiarity with Microsoft Office suite.

Qualifications

• Successful applicants will be available for a 40 hour work week, including weekends.
• Candidates must have flexibility to work a retail schedule including evenings, weekends, and holidays.

Skills

• Effective communication and problem-solving skills.
• Ability to demonstrate empathy and manage interpersonal relationships.
• Strong computer literacy, particularly with Microsoft Office.
• Knowledge of skin care and related product categories.

Benefits

• Hourly range $27.00 - $29.00
• Monthly Incentive Program
• Eligible for Paid Time Off or Paid Sick Leave (depending on local laws)
• Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups
• Mental Health & Wellness Programs

Pay

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives, and encouraging deep connections with the local community through the Aesop Foundation, volunteering, and matched giving programs.

Schedule

Successful applicants will be available for a 40 hour work week, including weekends. Candidates must have flexibility to work a retail schedule including evenings, weekends, and holidays.