Assistant Store Leader-Visual Experience (Norwalk, CT)

Position Overview

The Assistant Store Leader of Visual Merchandising leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement.

You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Visual Leaders drive excellence and provide leadership in all aspects of the store, with a special focus on elevating visual design, being a seeker of inspiration, and having a thirst for knowledge and the drive to consistently improve results.

People

Fosters a guest-focused team environment through driving volume and anticipating guest needs
Achieves excellent guest service by role-modeling company service standards
Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention
Holds self and associates accountable for achievement of financial results and performance standards
Manages conflict and coaches by applying company’s recommended processes, standards and guidelines
Empowers and involves associates in decision-making processes
Receives feedback and fosters dialog around solutions
Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results
Fosters team commitment through support, relationship building, and recognizing individual contributions
Leads by managing through change and adversity
Makes recommendations on hiring, promotions, and terminations of team members based on performance

Process

Consistently meets or exceeds store and individual goals and contributes to the store’s overall goals.
Plans, executes, and maintains floor sets and refreshes
Plans, executes, and maintains window installations
Leads floor sets/refresh management
Manages seasonal décor placement
Manages product replenishment
Manages mannequin placement and design
Co-manages store atmosphere – scent, music, lay out
Controls workflow through successful planning and delegation
Executes task directives within designated time frames
Completes opening/closing procedures
Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets
Communicates effectively with executive team

Presentation

Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales
Interprets Home Office visual communication through Store Leader / District Leader partnership
Partners with the Visual District Leader to oversee and manage the roll-out of floor sets, window sets, fixture placement and overall visual environment
Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team
Manages placement of new product
Communicates product performance observations and offers feedback to the Visual District Leader