Assistant Store Leader- Metro West( Denton, Robson Ranch, Waxahachie, Alliance, and Fort Worth )

About the role

As an Assistant Store Director, you will support Store Leaders by providing primary daytime / mid‑shift coverage and manage closing coverage. You will provide direct oversight of auxiliary departmental functions and services, including the Cash Office, Service Co., Facilities, and Customer Champions.

Responsibilities

• Spend the majority of time using independent judgment in making employment‑related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engaging in resolving Partner‑related matters.
• Lead Partners to maintain the best store conditions for sanitation and safety.
• Ensure performance management for all direct reports.
• Communicate new initiatives; ensure implementation and execution of programs.
• Provide direction, guidance, and advice to ensure others complete assignments.
• Be accountable for the business operations of the Gas Station, Cash Office, Business Center, and maintenance areas.
• Conduct audits to ensure compliance with all Federal, State, and H‑EB regulations and standards.
• Conduct audits to ensure that standards of product freshness, food safety, and sanitation are met.
• Ensure facility and equipment are properly maintained and in good repair to ensure product integrity and Partner safety.
• Manage store sundry account.
• Oversee the management and ordering of store wrap and supplies.
• Oversee store claims and damages.
• Identify shrink opportunities.
• Use financial analysis to evaluate the costs and benefits of ideas and recommendations.
• Handle customer complaints.
• Work with Department Managers to ensure needs of the business are met.

Qualifications

• Several years of management experience with VP and HR approval.
• Understanding of product integrity.
• Excellent interpersonal and leadership skills.
• Excellent customer service skills.
• Analytical, organization, and planning skills.
• Computer skills, including MS Office (Word, Excel) and H‑EB Systems.
• Ability to prioritize and handle multiple tasks and stressful situations.
• Ability to communicate verbally and in writing to Partners at all levels.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of Partners or customers.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Value diversity.
• Completion of School of Retail Leadership (SORL) Training or equivalent management experience.
• Forklift / power jack training.

Physical Demands & Working Conditions

• Function in a fast‑paced retail environment which requires detailed work and precision.
• Exposure to moderate noise level in the work environment.
• Lift and carry 40‑60 pounds on a regular basis.
• Stand, walk, bend, reach, kneel, squat, and move side‑to‑side throughout shift.
• Work customers, being attentive to their needs while maintaining composure in high‑stress situations.
• Work extended hours and varying work schedule as dictated by the business.