Assistant Store Leader (Assistant Manager)

About the role

As a Retail Assistant Manager at 7-Eleven, you will play a pivotal role in leading and managing a team of store employees. Your responsibilities will include overseeing customer service, training, and coaching, as well as assisting in implementing merchandising and marketing programs.

Responsibilities

• Oversee and provide customer service leadership, training, and coaching for all store employees.
• Maintain high retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity.
• Assist in implementing all merchandising and marketing programs.
• Manage cash handling, fuel transactions, and promote the loyalty program.
• Maintain a clean, safe environment by complying with health and sanitation procedures.
• Communicate effectively both orally and in writing, and interact professionally with colleagues and customers.
• Perform tasks such as multi-tasking, bending, standing, reaching, and lifting up to 50 pounds.

Requirements

To succeed in this role, you should have:

• A High School diploma or GED, or at least one year of Retail Management experience.
• A valid Driver’s License from the state of residence, along with automotive liability insurance.
• Proficiency in Microsoft products, particularly Word and Excel.
• Excellent oral and written communication skills.
• Ability to multi-task and handle physical demands.

Qualifications

Qualifications for this role include:

• Previous supervisory experience.
• Strong commitment to customer service and employee development.
• Effective problem-solving and decision-making skills.
• Ability to work independently and as part of a team.

Skills

• Customer service leadership and coaching.
• Training and development of employees.
• Merchandising and marketing program implementation.
• Cash handling and fuel transactions.
• Loyalty program promotion.
• Environmental maintenance and compliance.
• Effective communication and interpersonal skills.
• Physical stamina and ability to lift up to 50 pounds.

Benefits

We offer comprehensive benefits including:

• 401(k) Plan (US only)
• RRSP Plan (Canada only)
• Premium Pay for Holidays Worked
• Paid PTO Plans
• Comprehensive Health Coverage
• Monthly bonus/incentive potential
• Tuition Reimbursement including GED
• Adoption Assistance (US only)

Pay

The pay for this role is competitive and commensurate with experience.

Schedule

The schedule for this role is full-time.

Contact Information

If you have any questions about this role, please contact us at [Contact Information]. To apply, visit our careers page at [Career Page URL].

Equal Opportunity Employer

7-Eleven, Inc. is an Equal Opportunity Employer committed to workplace diversity.