Assistant Store Leader (Assistant Manager)

About the role

As a Retail Assistant Manager at 7-Eleven, you will play a pivotal role in overseeing and providing customer service leadership, training, and coaching to all store employees. You will also assist in implementing all merchandising and marketing programs, maintain a clean and safe environment, and manage cash transactions.

Responsibilities

• Oversee and provide customer service leadership, training, and coaching to all store employees.
• Maintain high retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity.
• Aid in the implementation of all merchandising and marketing programs.
• Manage cash handling, fuel transactions, and promote the loyalty program.
• Maintain a clean, safe environment by complying with all health and sanitation procedures.
• Show excellent oral and written communication and intrapersonal skills.
• Show proficiency in computer knowledge (Microsoft products preferred).

Requirements

• A High School diploma or GED is preferred, but not required for candidates with at least one year of Retail Management experience.
• A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment.
• The ability to multi-task, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds.

Qualifications

• Ability to oversee and provide customer service leadership, training, and coaching, alongside the Store Leader, for all store employees.
• Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
• Competency in cash handling, fuel transactions, and promoting the loyalty program.
• Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.
• Excellent oral and written communication and intrapersonal skills.
• Proficient computer knowledge (Microsoft products preferred).

Skills

• Customer Service Leadership
• Training and Coaching
• Mergansing Merchandising and Marketing Programs
• Cash Handling and Fuel Transactions
• Loyalty Program Promotion
• Environmental Maintenance
• Communication and Intrapersonal Skills
• Computer Proficiency (Microsoft Products Preferred)

Benefits

• 401(k) Plan (US only)
• RRSP Plan (Canada only)
• Premium Pay for Holidays Worked
• Paid PTO Plans
• Comprehensive Health Coverage
• Monthly bonus/incentive potential
• Tuition Reimbursement including GED
• Adoption Assistance (US only)

7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity. A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available on request.