Assistant Store Director

About the role

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! As the Assistant Store Director, you’ll be the heartbeat of our Center Store, bringing exceptional customer service to every interaction.

Responsibilities

• Customer Service Champion: Foster a culture of outstanding customer service that resonates throughout the store. Lead by example, ensuring we not only meet but exceed customer expectations.

• Operational Leadership: In the absence of the Store Director, you’ll take the reins of total store operations, guiding associates and department managers alike to keep everything running smoothly.

• Inventory Management: Oversee daily operations of the center of the store, including dairy and frozen sections. Conduct daily inspections to ensure top-notch product quality and compliance with standards.

• Inventory Guru: Keep our shelves stocked and organized while maintaining high standards for cleanliness and safety. You’ll be responsible for pricing and implementing company policies to minimize merchandise shrink.

• Team Development: Motivate, train, and lead associates, ensuring they’re equipped with the knowledge and skills to succeed. You'll play a crucial role in hiring and advancing top talent.

• Sales and Performance Monitoring: Regularly communicate sales goals and department performance to your team, driving them to achieve great results. You’ll keep an eye on daily logs, purchase reports, and labor costs to ensure everything stays on track.

• Customer Engagement: Handle incoming calls and customer inquiries with professionalism and care, addressing any complaints effectively and reporting to the Store Director when necessary.

Qualifications

• You’ll need a strong retail background, ideally with management experience, and a deep understanding of company policies and procedures.

• Excellent communication and leadership skills are essential, along with the ability to handle customer interactions with composure.

• Proficiency in basic math and accounting is necessary, and you should be comfortable navigating computer software and financial statements.

• Your primary responsibilities are managing operations, but you’ll also roll up your sleeves for manual tasks like setting up displays or assisting at the cash register.

• Physical stamina is key—you’ll be standing, walking, and occasionally lifting to 50 lbs.

Benefits

• Competitive wages paid weekly

• Associate discounts

• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

• Time off (vacation, holidays, sick pay)

Pay

Details on pay will be provided upon interview.

Schedule

Details on schedule will be provided upon interview.