Assistant Store Director

Position Summary

The Assistant Store Director oversees daily store operations and provides leadership and direction to achieve profitable operation of the assigned retail store. The Assistant Store Director ensures that the goals of full, fresh, clean, and friendly are achieved and that a positive environment that engages and empowers all team members is maintained at store level. The Assistant Store Director is responsible for development of all direct reports, to include department team leaders and all store team members. The Assistant Store Director is to continually grow the team's capacity for efficiency, effectiveness and service and meet the company's succession needs. This position is expected to be a role model of the company by driving results while maintaining company core values.

Essential Duties And Responsibilities

• Operational Excellence

• Proven track record of providing excellent results, shows persistence and dedication to meeting the expectations of internal and external customers.
• Demonstrates care and compassion for people; shows empathy and concern.
• Able to build and maintain positive team relationships, relates well to diverse people; is approachable.
• Partners with the Department Trainers to achieve results.
• Ensures store operations are in full compliance with company, Federal, State, local regulatory safety, labor, workers compensation and health requirements.
• Maintains all metrics on the weekly operations.
• Evaluates and adjusts in-store process (time, tools, MAP).
• Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety to all team.
• Continuously meets expectations of internal and external customers.

• Team Member Development

• Assists Store Director in developing a succession plans for all leadership positions within the store to meet company growth.
• Recruits, selects, orients, trains, coaches, counsels and develops the best Department Team Leaders to achieve store goals and ensure that the store has leadership talent.
• Cultivates a culture of high performance and accountability. Sets clear performance expectations for Department Team Leaders and follows-up with timely performance evaluations and development.
• Improves team member turnover in the store and keeps turnover at company.
• Embraces positive employee relations through consistent and fair application of company policies and leadership.
• Provides advice and assistance to store team to enable completion of Customer Service.
• Engages with customers at all levels, develops tactics, recommendations, and reviews to have friendly employees and clean.
• Improves speed of service and operational efficiencies in all departments.

• Leadership & Management Skills

• Proven leadership and ability to motivate, inspire and create engagement.
• Exemplifies the desired culture, values and philosophies of the organization (high ethics, integrity, trust, respect, loyalty and humility).
• Proven ability to manage stress and remain cool under pressure.
• Effectively copes with change and leads company change initiatives across the store.
• Able to see things in broad/strategic perspective, see trends and future consequences.
• Develops improvement plans and programs with the Store Director, Department Team Leaders, District Director and Department Director to ensure the store meets.
• Seeks to make decisions in a manner consistent with the job functions, and to seeks advice from executives and others as Financial Results
• At the direction of the Store Director, assists with P&L results, including preparing financial forecasts and performance.
• Delivers the payroll % goals and maintaining payroll management discipline.
• Supports programs to control shrink and contain costs at an acceptable level.
• Reviews Key Performance Indicators (KPI's) with store team (Department Team Leaders and Team Members).
• Able to read, understand, analyze and instruct store teams about income and financial statements; creating operating budgets and financial forecasts and calculating gross margins and productivity measures.
• Makes decisions in a manner consistent with the job functions, and to seeks advice from executives and others as needed.
• Ensures timely and complete execution of company merchandising and promotion.
• Works with store leadership to promote safety and ZERO accident.
• Ensures compliance with all state and federal laws and regulations at all locations while upholding company values, customer service philosophies, merchandising programs, pricing programs and winning environment initiatives at store level and encourage and ensure conformity throughout the store.
• Maintains current knowledge of market conditions and competitive activity through periodic review.
• Performs other work-related duties as

Skills/Qualifications

• 2+ years' experience in a progressive operations role including managing different sales volume.
• Confident working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking.
• Prominent experience in dealing effectively with diverse team member/management.
• Possess the ability to articulate the complexity of business needs and the capability to build/develop practical action plans based upon those.
• Excellent interpersonal, negotiation, and analytical skills are required.
• Solid ability to make recommendations to effectively resolve problems on issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government.
• Excellent written and verbal communications skills (includes active listening).
• Able to prepare effective written reports, correspondences, and presentations to management as required.
• Experienced in facilitating meetings by utilizing effective presentation.
• Able to speak, read, write and understand both English and Spanish sufficiently to understand conversations, presentations, company manuals, forms and proficient computer skills in the areas of e-mail, Microsoft Office (Power Point, Word, Excel, ) required.
• Effective planning, prioritization and time management skills with effective ability to follow-up on delegated

Physical Demands And Work Conditions

• While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools or equipment.
• Able to lift up to 50 pounds.
• Work environment is that typical of an office and retail store.
• The noise level ranges from quiet to loud.

Disclaimer

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change. Disclaimer Pay Scale $24.48 to $28.05. The pay scale above is a good faith estimate of the salary or hourly wage range that the employer reasonably expects to pay for the position. Within this range, individual pay is determined by multiple factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code 432.3 and state and local minimum wage standards.