Assistant Station Leader

About the role

Join SkyHop Global – Help Launch Our New Detroit Operation
SkyHop Global is a premier ground transportation company trusted by major airlines nationwide. We safely transport airline pilots and flight attendants between airports, hotels, training centers, and other airline facilities 24 hours a day, 365 days a year. As we launch our newest operation serving Detroit Metropolitan Airport (DTW), we are seeking a hands-on Assistant Station Leader to help build, lead, and support a high-performing team from day one.

Responsibilities

• Aid with the daily management of station operations in a fast-paced, 24/7 environment
• Safely transport airline crew members between airports, hotels, and training facilities
• Spend approximately 70% of your time in the field supporting operations and leading by example
• Aid with hiring, onboarding, training, and coaching drivers
• Maintain service levels, schedules, attendance, and operational performance
• Ensure compliance with all safety standards, company policies, and client requirements
• Support dispatch and leadership teams to maintain exceptional service
• Handle operational issues and resolve concerns in real time
• Foster a culture focused on Safety, Teamwork, Integrity, Growth, and Customer Service
• Serve as the Station Leader's primary operational partner and backup when needed

Requirements

• Previous management, supervisory, or team leadership experience required
• Experience in transportation, logistics, hospitality, aviation, operations, or customer service environments preferred
• Strong leadership and coaching skills with the ability to motivate and develop employees
• Hands-on leadership style with a willingness to work alongside your team
• Ability to thrive in a fast-paced, ever-changing environment
• Excellent communication, problem-solving, and decision-making skills
• Open availability is required. This position supports a 24/7/365 operation and candidates must be available to work any shift, including mornings, afternoons, evenings, weekends, and holidays as business needs require.

Qualifications

• Must be at least 21 years of age
• Valid driver's license with a clean driving record
• No major moving violations within the past 3 years
• Ability to pass a pre-employment drug screening
• Ability to obtain and maintain a Non-CDL DOT Medical Card
• Ability to lift and assist with luggage weighing up to 75 pounds
• Professional appearance and customer-focused attitude
• Strong commitment to safety and company driving standards
• No personal mobile device usage while operating company vehicles
• Ability to work outdoors and in varying weather conditions