Assistant Shift Manager - Security

About the role

Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.

Responsibilities

• Serves as the Security Manager on duty in the absence of the Security Shift Manager
• Enforces internal control policies and procedures including but not limited too; underage gambling and drinking laws
• Maintains safety and inspections reports for the property
• Conducts regular security post inspections
• Prepares security incident reports and maintains security logs
• Responds to guests and employees concerns and complaints and solves their problems with professionalism and compassion
• Ensures Security Officers adhere to uniform dress and grooming standards consistent with department and company standards
• Interacts and cooperates with regulatory, fire/rescue and law enforcement agencies
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
• Maintains strict confidentiality in all departmental and company matters

Requirements

• Must be at least 21 years of age
• High School Diploma or GED required.; or three years of casino Security, military, or police experience; or equivalent combination of education and experience
• Must be proficient in Microsoft applications
• Must have excellent organizational and communication skills
• Ability to write reports and business correspondence
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner

Qualifications

• Supervisory Responsibilities: Responsible for staff development and training programs. Responsible for rewards and recognition program to maximize employee engagement. Evaluates team members within department and delivers constructive feedback to employees in regards to performance. Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. Manages work procedures and expedites workflow. Provides recommendation for employee performance (disciplining, coaching, and counseling)
• Physical Demands: While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Skills

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Employee must be able to qualify for licenses and permits required by federal, state and local regulations
• Must successfully complete C.A.R.E or TIPS training

Benefits

• Paid time off is earned according to the local policy and increases with the length of employment
• Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position

Pay

Starting at $55,000 per year, based on experience

Schedule

Details on schedule will be provided upon hire