Assistant Day Shift Manager Security

Responsibilities

• Manage security officers, department operations, and support staff, including interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy, and administering discipline and coaching as needed.
• Develop direct staff, plan work assignments and provide station coverage.
• Oversee guest and employee safety by promoting a safe and secure environment and implementing and enforcing state, and local jurisdiction, regulatory, and company policies and procedures.
• As a liaison with the appropriate outside agencies during security incidents.
• Aid management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary.
• Monitor and support security-related processing.
• Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern.
• Respond to guest and employee emergencies and reported threats, document incidents, and ensure proper escalation for reporting and resolution purposes.

Qualifications

• High school diploma or equivalent.
• Two (2) years of direct security experience in a high-end resort/casino environment or law enforcement and/or military experience, with previous supervisory experience or in a team leader capacity.
• Work varied shifts, including weekends and holidays.

Requirements

• Gaming Permit, as applicable to jurisdiction.
• Valid state issued driver's license.

Skills

• Ability to maintain professionalism and master leadership abilities.
• Knowledge and understanding of resort, casino, and/or hospitality investigation.
• Proficiency in computer software including Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• Able to effectively communicate in English, in both verbal and written forms.
• Extensive experience in verbal and written investigative reporting.

Benefits

• Regularly scheduled hours.
• Other – Must be flexible if needed for occasional work outside of normal business hours.
• This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking.
• An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.

Pay

Not specified

Schedule

Not specified