Jobs · Management · Colorado

Assistant Shift Manager Poker

Monarch Casino Resort Spa - Black Hawk · Black Hawk, CO · 1 wk ago
Management$65k/yrFull-time

Responsibilities

  • Protect company assets. Maintain an accurate bank and ensure all assets are guarded and protected at all times.
  • Manage, direct, and supervise all personnel on a shift-to-shift basis.
  • Evaluate business levels and maintain appropriate staffing while maximizing labor and minimizing payroll expense.
  • Fulfill all guest service needs including host, cashier, verification, and payment of jackpots, bonus hands.
  • Maintain accurate records for all daily promotions. Generate player cards, comp slips, and ensure accurate player tracking.
  • Taking and placing food orders with the necessary follow-up to ensure that the order arrives timely and is accurate.
  • Monitor service standards of food and beverage personnel to insure the established guest service standard are met by those departments.
  • Maintain payroll records, protect and control all department keys and assets.
  • Other related duties including but not limited to complying with and understanding the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures. Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company policies and IRS reporting.

Qualifications

  • Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.
  • 1 year of previous dealing experience preferred.
  • Previous supervisor experience a plus.
  • Skilled in establishing and maintaining effective working relationships with staff and other departments.
  • Must possess excellent guest service and communication skills with the ability to deal with guests.
  • Proficient in Microsoft Office.
  • Able to speak and write English.
  • Able to communicate information through spoken words and sentences that others will understand.
  • Able to read and understand information and instructions presented in writing.
  • Strong general mathematical skills.
  • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Must have the ability to stand for duration of shift.
  • Must be able to bend, stoop and continuously use hands.

Benefits

  • Paid time off on your first-year anniversary of employment.
  • Six observed holidays and holiday pay.
  • Health benefit insurance package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match.
  • Free hot meal per shift and unlimited drinks for full-time team members.
  • Up to 48 hours of sick pay for team members under 30 hours per week.
  • Up to 80% subsidized bus transportation options.
  • Free covered parking.
  • Education/tuition/certification reimbursement (up to $6,000 per calendar year).
  • Wardrobe/uniforms and dry cleaning provided free of charge for most positions.
  • Career development and advancement programs.
  • Team member hotel, retail, and spa discounts.
  • Subsidized bus transportation up to 80% for part-time and full-time team members.

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