Assistant Service Manager (Monroeville)

About the role

Texas Roadhouse is seeking an Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. Ideal candidates will have a passion for Legendary Food, Legendary Service, and Legendary People.

Responsibilities

• Oversees service in the Front of House
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Oversees/approves all Front of House side work
• Provides/oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through “hands on” supervision of the restaurant
• Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales
• Leads by example to help develop employees and assistants
• Helps to cross-train employees
• Manages scheduling of designated departments, as directed by the Service Manager
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
• Manages compliance with Responsible Alcohol Service training requirements
• Understands and practices safe food handling procedures
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps to control the guest flow
• Affords assistance with liquor inventory & ordering
• Maintains sales through various means
• Assists Local Store Marketer with building sales
• Maintains the restaurant's culture and core values
• Supports community initiatives

Qualifications

The ideal candidate will have a strong background in hospitality and a proven track record of leadership and teamwork. Previous experience as a Service Manager or Assistant Service Manager is preferred, but not required. Strong communication skills, attention to detail, and the ability to handle multiple tasks simultaneously are essential.

Skills

• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively
• Knowledge of food service operations and safety protocols
• Ability to motivate and train staff
• Experience with alcohol service regulations

Benefits

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• ID Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program

Pay

Compensation is commensurate with experience.

Schedule

Flexible work schedule is offered.