Assistant Service Manager

Responsibilities

• Oversees service in the Front of House
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Oversees/approves all Front of House side work
• Provides/oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through “hands on” supervision of the restaurant
• Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales
• Leads by example to help develop employees and assistants
• Cross-trains employees
• Oversees scheduling of designated departments, as directed by the Service Manager
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
• Manages compliance with Responsible Alcohol Service training requirements
• Understands and practices safe food handling procedures
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps to control the guest flow
• Assists with liquor inventory & ordering
• Affords Local Store Marketer with building sales
• Maintains culture of the restaurant and lives our core values every day; passion, integrity, partnership, and fun with purpose

Qualifications

• A passion for Legendary Food, Legendary Service, and Legendary People
• Experience in a similar role preferred
• Strong leadership and supervisory skills
• Ability to manage multiple tasks and priorities
• Excellent communication and interpersonal skills
• Knowledge of food service operations and safety standards
• Ability to work flexible hours including evenings and weekends

Benefits

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program

Pay

The salary range for this position is TBD based on experience.

Schedule

The schedule for this position is flexible and may include evenings and weekends.