Assistant Service Manager

About the role

Morgan Properties is now hiring Assistant Service Managers for Bradford at Easton, a 324-unit apartment community in Columbus, OH. This role involves partnering with the Service Manager to ensure the community is safe, well-maintained, and exceeds resident expectations.

Responsibilities

• Troubleshoot and perform repairs involving HVAC, plumbing, electrical, appliances, carpentry, drywall, and general maintenance
• Coordinate work orders, make-ready schedules, and daily maintenance priorities to ensure timely completion
• Support inventory management, monitor maintenance supplies, and identify cost-effective solutions
• Conduct property inspections to maintain community appearance, safety, and compliance with company standards
• Aid in training, coaching, and supporting maintenance team members while fostering a collaborative work environment
• Respond to resident service requests with professionalism, urgency, and a commitment to exceptional customer service
• Participate in the rotating on-call schedule and assist during emergency situations as needed

Requirements

• Valid driver's license, reliable transportation, and auto insurance
• 2–4 years of maintenance experience or an equivalent combination of education and experience
• HVAC/EPA/CFC Certification preferred
• Strong troubleshooting skills in HVAC, plumbing, electrical, appliance repair, and general maintenance

Qualifications

The ideal candidate enjoys finding solutions, embracing new challenges, and understands that every repair and resident interaction contributes to a community where people feel respected and proud to call home.

Skills

• Leadership and mentoring skills
• Problem-solving abilities
• Customer service orientation
• Teamwork and collaboration

Benefits

• Base Pay: $24.00 - $26.00 per hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Pay

Compensation: Base Pay: $24.00 - $26.00 per hour

Schedule

Hours: Monday – Friday, 8 AM- 5 PM

Application Instructions

To apply, please visit our careers page or email your resume to [insert email address].