Assistant Service Manager
About the role
The Assistant Service Manager position at Morgan Properties is seeking an individual who is passionate about delivering exceptional service and leading a team. This role involves managing, developing, and mentoring a team to diagnose and resolve issues, providing expert knowledge in various maintenance areas, and ensuring the property is always in top condition.
Responsibilities
- Manage, develop, and mentor the team in diagnosing problems and making repairs.
- Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
- Establish and prepare a 24-hour on-call schedule for your team and ensure you are personally available for emergencies like snow, ice, or other on-site incidents.
- Manage and organize inventory of all maintenance materials.
- Establish an on-call schedule, preventive maintenance schedule, make-ready schedule, and general work order schedule for the team.
- Regularly inspect community buildings, including vacant units.
- Complete tasks assigned by the Service Manager.
Requirements
- Active and valid driver’s license and personal vehicle.
- HVAC/EPA/CFC Certification preferred.
- One-year certificate, 2-4 years of related experience, or equivalent education and experience.
Qualifications
Morgan Properties values diversity and inclusion. Applicants from underrepresented groups are encouraged to apply. No relocation assistance is provided.
Skills
Strong leadership, problem-solving, and communication skills are essential for success in this role. A positive attitude and ability to work well under pressure are also crucial.
Benefits
- Morgan Essentials: $300 quarterly
- On-Call Appreciation: $15/day for holding the on-call phone
- Medical, Dental, and Vision Benefits
- 401(k) Retirement Plan with Company Match
- Generous Paid Time Off, including 10 holidays per year and sick leave
Pay
Base Pay: $24.00 – $26.00/hour
Schedule
Monday – Friday: 8:30AM-5:00PM
Application Instructions
Interested candidates should submit their resume and cover letter detailing why they are the best fit for this role. Please note that Morgan Properties reserves the right to modify the benefits package based on local market conditions and individual needs.