Assistant Service Manager

About the role

Join our team as an Assistant Service Manager in Horsham, PA. Morgan Properties seeks a skilled Assistant Service Manager with strong HVAC experience to lead maintenance operations at our 768-unit Blair Mill Village East community.

Responsibilities

• Manage, develop, and mentor a team of technicians and make-ready staff in diagnosing problems and making repairs.
• Support and help oversee daily production schedules, including work orders, unit turns, and preventative maintenance across a high-volume community.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, appliances, carpentry, dry walling, exterior structure, and repairs related to top service drivers.
• Be accountable for supporting and participating in a 24-hour on-call schedule for your team, including availability during weather-related or on-site emergencies.
• Manage and organize inventory of all maintenance materials to ensure efficiency and readiness.
• Establish and support on-call scheduling, preventive maintenance schedules, make ready schedules, and general work order scheduling for the team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Requirements

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred, with hands-on experience required.
• Minimum 3 years of maintenance experience, with multifamily or transferable industry experience.
• Experience supporting or leading a team in a fast-paced environment preferred.
• Comfortable with technology platforms, including mobile apps, email, training systems.

Qualifications

• Must be available and prepared for emergency events.
• Schedule subject to change based on business need.

Skills

• Strong leadership and communication skills.
• Hands-on experience with HVAC, electrical, plumbing, and other maintenance tasks.
• Ability to troubleshoot and resolve complex issues.
• Effective time management and organizational skills.
• Proficiency with technology platforms.

Benefits

• Compensation: Base Pay: $22.00 – $26.00 / hour, Up to 50% Rent Discount, Property Staff Shared Renewal Commissions, Morgan Essentials: $300 quarterly, On-Call Appreciation: $15/day for holding the on-call phone.
• Healthcare benefits: Medical, Dental, and Vision Benefits.
• Retirement plan: 401(k) Retirement Plan with Company Match.
• Paid time off: Generous Paid Time Off, including 10 holidays per year and sick leave.

Pay

Base Pay: $22.00 – $26.00 / hour

Schedule

Monday – Friday: 8:00 AM – 4:30 PM

Paid rotating on-call participation required.

Schedule subject to change based on business need.

Application Instructions

For immediate consideration, please apply online or contact us at [Contact Information].