Assistant Security Account Manager

About the role

As the Assistant Account Manager of Security Operations, you'll play a pivotal role in supporting the Account Manager to maintain exceptional performance on-site for one of our key accounts. You will oversee a dedicated team of security officers, enforce top-notch security protocols, and create a safe haven for patients, staff, and visitors.

What's In It For You

• Competitive Salary: $60,000 - 65,000 / year
• Work Site Location: Scottsdale, AZ
• Set Schedule: This position may require long hours and weekend work.
• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth: Career growth opportunities at GardaWorld
• Travel: Travel expectations vary by branch, with daily visits to client sites within the market.

Responsibilities

• Overseeing a team of officers, develop schedules, conduct performance reviews, and address employee concerns.
• Oversee daily security operations, including patrols, access control, and incident response.
• Monitor the surveillance system and respond to alarms.
• Conduct investigations and enforce policy and procedure.
• Build and maintain strong relationships with clients and staff.
• Address client concerns and implement solutions.
• Collaborate with other departments to ensure seamless operations.
• Develop and implement emergency response plans.
• Conduct regular drills and training exercises.
• Coordinate with local law enforcement and emergency services.
• Identify potential security risks and vulnerabilities.
• Implement measures to mitigate risk and enhance security.
• Oversee security officers, ensure training and development is up to date, manage incident response, and maintain a safe environment.
• Patrols and monitoring, access control, investigations, reporting, and documentation.
• Interdepartmental liaison, patient and visitor interaction, communication with staff and clients.
• Perform other duties as assigned.

Qualifications

• Authorized to work in the United States
• Able to pass an extensive screening process
• 2+ Years in security management
• Must have experience with emergency response
• Must have security management experience

Skills & Competencies

• Hands-on Approach
• Business Acumen
• Problem Solving
• Licenses & Certifications where applicable (CPP, PSP, CIP)
• Communication
• Consultation
• Cultural Awareness
• Leadership & Navigation
• Relationship Management
• Ethical Practice
• Employee Engagement
• Resilience

Ideal Characteristics

• Results and people-oriented, balancing business considerations
• Process-driven mentality
• Highly organized
• Self-motivated with a high sense of urgency
• Stable, progressive work history
• Excellent communication skills
• Acts with integrity
• Resilient and adaptable
• Competitive spirit
• Ability to develop relationships at all levels
• Willingness to get involved in all aspects of the business