Assistant Salon Leader

About the role

If you are looking for an opportunity to @UnleashYourPotential as a Leader and Salon Assistant Manager, you’ve come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you are looking for.

Responsibilities

• You’ll be the heartbeat of the salon alongside the Salon Leader, supporting in salon operations and providing leadership and tools for success.
• Leading by example, you’ll help your Salon Leader and teammates increase their clientele and the business.
• You will focus on the profitability of the salon and teach stylists the ins and outs of the business.
• You will set the example as well as provide all hair care services offered by SmartStyle and ensure the highest quality is provided to each guest.
• You will act as a coach and mentor to bring out the best in salon employees, ensuring there is a positive work environment.
• You will support the salon lead with recruiting, hiring, training, and handling conflicts and client complaints with ease and professionalism.

Qualifications

• You lead by example, with our customer service at your core, and can resolve challenges with professionalism.
• You know how to bring out the best in others by being the best yourself in training, supporting the salon leader, developing the team, creating a positive work environment, providing guidance on business and technical matters, and always keeping the salon's bottom line in mind.
• You have a current cosmetology/barber license as required by state/provincial regulations.
• You are tech-savvy and can perform administrative tasks.
• You may be closing out the system at the end of the day.
• You need to know how to read, write, and do basic math.
• You need to be able to travel to mandatory meetings and training sessions, including overnight travel.
• You need good eyesight to observe a guest’s hair, including close vision, color vision, and the ability to adjust focus.
• If you enjoy moving around and staying active, you can do that here.