Assistant Restaurant Manager Soundwaves

Responsibilities

• Handles employee questions and concerns.
• Makes sure all employees have proper supplies, equipment and uniforms.
• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
• Affirms compliance with all restaurant policies, standards and procedures.
• Monitors alcohol beverage service in compliance with local laws.
• Achieves or exceeds budgeted goals.
• Performs all duties of restaurant employees and related departments as necessary.
• Opens and closes restaurant shifts.
• Interacts with guests to obtain feedback on product quality and service levels.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Encourages employees to provide excellent customer service within guidelines.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Mets and greets guests.

Requirements

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

Qualifications

• Strong communication skills.
• Ability to handle multiple tasks simultaneously.
• Experience in managing teams and supervising staff.
• Knowledge of food safety and service standards.
• Understanding of local laws and regulations related to alcohol service.

Skills

• Customer service orientation.
• Problem-solving abilities.
• Leadership and supervisory skills.
• Attention to detail.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts at Gaylord Hotels properties.
• Work-life balance programs.

Pay

• Competitive salary based on experience and qualifications.

Schedule

• Variable schedule to accommodate restaurant operations.