Assistant Restaurant Manager - J's
Crescent Hotels & Resorts · Horseshoe Bay, TX · 1 mo ago
SalesFull-time
About the role
Join the leadership team at the newly renovated J’s Restaurant, the heart of the hotel tower at Horseshoe Bay Resort. J's offers an authentic Texas‑inspired dining experience across multiple service points, including our signature dining room, lounge, poolside service, and in‑room dining. As the Assistant Restaurant Manager, you will serve as a critical leader in our daily operations, ensuring seamless service across all meal periods, optimizing labor productivity, and mentoring a high‑performing team to deliver the “Genuine Texas Hospitality” our members and guests expect.
Responsibilities
- Oversee daily operations for J’s Restaurant, the Lounge, Poolside service, and In‑Room Dining.
- Lead short‑ and long‑term planning for outlet operations, including inventory management, ordering, and coordinating special events.
- Monitor occupancy changes to adjust staffing levels in real‑time; work to reduce payroll costs while increasing overall productivity.
- Conduct routine table checks and provide hands‑on support during peak hours to ensure total guest and member satisfaction.
- Lead and inspire a team of supervisory staff, designated trainers, and hourly associates.
- Foster a culture of inclusion and belonging, taking the initiative to manage the outlets with the ownership mindset of a free‑standing entity.
- Support and execute staff training programs to ensure deep knowledge of food production, wine, and spirits service.
- Manage employee scheduling, inventory control, and production area setup.
- Maintain a clean, safe, and environmentally responsible work environment in accordance with OSHA Hazard Communication Standards.
- Work closely with the Restaurant Manager and other resort departments to ensure a cohesive guest experience.
Qualifications
- Minimum of 2 years in the Food & Beverage industry; previous supervisory or management experience in a resort or high‑volume setting is strongly preferred.
- Valid TABC and Food Handler’s certificates required (ServSafe preferred); must possess a valid driver’s license with an insurable driving record.
- High school diploma or equivalent required; a Bachelor’s degree in Hospitality Management or a related field is highly valued.
- Proficiency in Microsoft Word and Excel; experience with Agilysys POS systems and 10‑key calculators preferred.
- High degree of problem‑solving ability, a sense of urgency, and a professional commitment to personal hygiene and appearance.
Benefits
- Comprehensive Medical, Dental, and Vision Insurance plans.
- 401(k) Plan with employer match.
- Company‑paid long‑term and short‑term disability.
- Major illness and accident insurance.
- Associate Relief Fund.
- Subsidized associate housing and dedicated shuttle service.
- Limited access to world‑class resort amenities, including golf.
- Retail and dining discounts at Horseshoe Bay Resort and exclusive rates at over 100 Crescent Hotels & Resorts properties nationwide.
- Weekly meal subsidies and associate outings/events throughout the year.
- Competitive pay with scheduled performance reviews and raises.
- Growth opportunities through the specialized Manager in Training (MIT) Program.
- Commitment to diversity, equity, inclusion, and belonging.