Assistant Restaurant Manager at Thomas Hammer
SSP America delivers authentic dining experiences that capture the “taste of place” in airports across nearly 40 countries. At Thomas Hammer, located in Spokane International Airport (GEG), we’re passionate about great food, exceptional service, and a welcoming atmosphere for travelers.
About the Role
As an Assistant Restaurant Manager, you will work closely with the General Manager to ensure that Thomas Hammer runs smoothly and meets our high standards for service and food quality. You’ll lead a team of Food Travel Experts, oversee daily operations, and provide hands-on support to maintain a safe, efficient, and guest-focused environment.
Responsibilities
- Lead daily restaurant operations: opening, service, and closing procedures
- Hire, train, schedule, and mentor team members to deliver outstanding guest experiences
- Ensure compliance with health, safety, and food sanitation regulations
- Maintain inventory, place orders, and manage product quality and presentation
- Oversee cash handling and reconciliation, ensuring adherence to company policies
- Monitor performance, provide coaching, and conduct disciplinary actions when needed
- Communicate effectively with management and team members, addressing guest feedback promptly
Requirements
- 2+ years of restaurant management experience in full-service dining
- 1+ year of kitchen or back-of-house supervisory experience preferred
- Proven ability to lead teams, manage schedules, and control costs
- Knowledge of HACCP, ServSafe, health, and safety regulations
- Strong communication, organizational, and time-management skills
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
Benefits
- Health, dental, vision, and life insurance
- 401(k) with company match
- Paid time off
- Employee assistance program
- Tuition reimbursement
Pay
$65,000 / year ($24.63 / hour based on a 50-hour work week) plus quarterly performance bonus and an annual super bonus plan.
Schedule
Full-time, hourly, non-exempt position with varied shifts including early mornings, evenings, and weekends.