Assistant Restaurant Manager at Thomas Hammer

Compensation and Benefits

$65,000 / year ($24.63 / hour based on a 50-hour work week)

• Quarterly performance bonus plus an annual super bonus plan
• Health, dental, vision, and life insurance
• 401(k) with company match
• Paid time off
• Employee assistance program
• Tuition reimbursement

About SSP America

Operating in nearly 40 countries, SSP America delivers authentic dining experiences that capture the "taste of place" in airports across the world. At Thomas Hammer, located in the bustling Spokane International Airport (GEG), we're passionate about great food, exceptional service, and a welcoming atmosphere for travelers.

About the Role

As an Assistant Restaurant Manager, you will work closely with the General Manager to ensure that Thomas Hammer runs smoothly and meets our high standards for service and food quality. You'll lead a team of Food Travel Experts, oversee daily operations, and provide hands-on support to maintain a safe, efficient, and guest-focused environment.

Responsibilities

• Lead daily restaurant operations: opening, service, and closing procedures
• Hire, train, schedule, and mentor team members to deliver outstanding guest experiences
• Ensure compliance with health, safety, and food sanitation regulations
• Maintain inventory, place orders, and manage product quality and presentation
• Oversee cash handling and reconciliation, ensuring adherence to company policies
• Monitor performance, provide coaching, and conduct disciplinary actions when needed
• Communicate effectively with management and team members, addressing guest feedback promptly

Qualifications

• 2+ years of restaurant management experience in full-service dining
• 1+ year of kitchen or back-of-house supervisory experience preferred
• Proven ability to lead teams, manage schedules, and control costs
• Knowledge of HACCP, ServSafe, health, and safety regulations
• Strong communication, organizational, and time-management skills
• Flexibility to work a variety of shifts, including early mornings, evenings, and weekends

Why Join Us?

• Dynamic environment: Work in a high-volume airport location where no two days are the same
• Growth opportunities: Develop your career with a global leader in travel dining
• Competitive rewards: Enjoy a comprehensive pay and benefits package that recognizes your contribution