Assistant Restaurant Manager

About the role

An Assistant Restaurant Manager supports the Restaurant Manager, Shift Leaders, and Team. They take on responsibilities in their absence, particularly during their off days and opposite shifts.

Responsibilities

• Lead team meetings, alongside the Restaurant Manager
• Oversee Brand Training Programs, scheduling, training, validating, and certifying staff
• Ensure Brand standards, recipes, and systems are executed
• Create and maintain a guest-focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicate restaurant priorities, goals, and results to restaurant team members
• Execute along with the Restaurant Manager on new product rollouts, including training, marketing, and sampling
• Maintain Point of Purchase instore setup according to Brand standards
• Control costs to help maximize profitability
• Support the Restaurant Manager in completing weekly labor schedules to ensure all shifts are staffed to meet guest demand and service standards
• Assign staff and deploy according to the Restaurant Manager's guidance
• Support the Restaurant Manager in completing supplier and vendor orders
• Conduct self-assessments and corresponding action plans
• Ensure the restaurant budget is met as determined by the franchisee
• Manage cash in the restaurant and ensure team members follow franchisee's cash management policies
• Ensure the facility meets all standards and is rush-ready at all times
• Assist in the performance appraisal process for the restaurant team
• Coach restaurant team members to drive sales, improve profitability, and enhance guest satisfaction
• Understand and work towards meeting key performance indicators such as sales goals, labor and cost of good percentages, and speed of service goals

Requirements

Basic computer skills, fluency in spoken and written English, basic math and financial management, previous leadership experience in retail, restaurant, or hospitality, good analytical skills and business acumen, works well with others in a fun, fast-paced team environment, on-time, demonstrates honesty and positive attitude, willingness to learn and embrace change, ability to train and develop a team, guest-focused, time management, problem-solving, motivating others, physical demands include standing on feet, repetitive motion including bending, stooping, and reaching, lifting packages (if applicable), wearing a headset (if applicable), working in a small space.

Qualifications

Education and experience: Basic computer skills, fluent in spoken and written English, basic math and financial management, previous leadership experience in retail, restaurant, or hospitality, good analytical skills and business acumen, works well with others in a fun, fast-paced team environment, on-time, demonstrates honesty and positive attitude, willingness to learn and embrace change, ability to train and develop a team, guest-focused, time management, problem-solving, motivating others, physical demands include standing on feet, repetitive motion including bending, stooping, and reaching, lifting packages (if applicable), wearing a headset (if applicable), working in a small space.

Skills

Good analytical skills and business acumen, works well with others in a fun, fast-paced team environment, on-time, demonstrates honesty and positive attitude, willingness to learn and embrace change, ability to train and develop a team, guest-focused, time management, problem-solving, motivating others.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.