Assistant Restaurant Manager

About the role

An Assistant Restaurant Manager supports the Restaurant Manager, Shift Leaders, and Team. They assume responsibilities in the Manager's absence, particularly during their off-duty hours and opposite shifts.

Responsibilities

• Lead team meetings, alongside the Restaurant Manager
• Oversee Brand Training Programs, scheduling, training, validating, and certifying staff
• Ensure Brand standards, recipes, and systems are executed
• Create and maintain a guest-focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicate restaurant priorities, goals, and results to the restaurant team members
• Execute along with the Restaurant Manager on new product rollouts, including training, marketing, and sampling
• Maintain Point of Purchase instore setup according to Brand standards
• Control costs to help maximize profitability
• Support the Restaurant Manager in completing the weekly labor schedule to ensure all shifts are staffed to meet guest demand and service standards
• Assign staff and deploy according to the Restaurant Manager's guidance
• Support the Restaurant Manager in completing supplier and vendor orders
• Conduct self-assessments and corresponding action plans
• Ensure the restaurant budget is met as determined by the franchisee
• Manage cash in the restaurant and ensure team members follow the franchisee's cash management policies
• Ensure the facility meets all standards and is rush-ready at all times
• Manage team and shift leader performance appraisals
• Coach restaurant team members to drive sales, improve profitability, and enhance guest satisfaction
• Understand and work to meet all key performance indicators such as sales goals, labor and cost of good percentages, and speed of service goals

Requirements

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management skills
• Previous leadership experience in retail, restaurant, or hospitality

Qualifications

• Good analytical skills and business acumen
• Works well with others in a fun, fast-paced team environment
• On-time, demonstrates honesty, and maintains a positive attitude
• Willingness to learn and embrace change
• Ability to train and develop a team
• Guest-focused
• Time management skills
• Problem-solving abilities
• Motivates others

Skills

• Leadership
• Training and development
• Financial management
• Customer service
• Team management
• Problem-solving

Benefits

Not specified

Pay

Not specified

Schedule

Not specified